{
  "capturedAt": "2026-09-23T17:28:21.812Z",
  "source": "https://apify.com/cybermax/app-reviews",
  "note": "US App Store + English Google Play, 300 newest reviews per app and store",
  "summaries": [
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.instagram.android",
      "bundleId": "com.instagram.android",
      "title": "Instagram",
      "developer": "Instagram",
      "url": "https://play.google.com/store/apps/details?id=com.instagram.android",
      "icon": "https://play-lh.googleusercontent.com/yHi59jmO_lVamcyJ1i3rM1_E8bAiAspShnGjjURq05ipQQSUksO3QVEsXTegRSqul038-4YNA7O644XAcx251Q",
      "category": "SOCIAL",
      "price": 0,
      "currency": "USD",
      "rating": 3.99,
      "ratingCount": 169378488,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Instagram",
      "summary": "Instagram (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 4.03★, 21.7% negative (1–2★). Top complaints: \"accounts\" (8), \"account suspended\" (5), \"always\" (5). Worst version: 448.0.0.52.84 (3.35★ over 23 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T14:15:30.000Z",
        "to": "2026-09-22T16:31:16.000Z",
        "avgRating": 4.03,
        "stars": {
          "1": 58,
          "2": 7,
          "3": 8,
          "4": 21,
          "5": 206
        },
        "negativeShare": 21.7,
        "positiveShare": 75.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "accounts",
          "reviews": 8
        },
        {
          "phrase": "account suspended",
          "reviews": 5
        },
        {
          "phrase": "always",
          "reviews": 5
        },
        {
          "phrase": "frustrating",
          "reviews": 5
        },
        {
          "phrase": "insta",
          "reviews": 5
        },
        {
          "phrase": "reason",
          "reviews": 5
        },
        {
          "phrase": "community guidelines",
          "reviews": 3
        },
        {
          "phrase": "soon possible",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "people",
          "reviews": 8
        },
        {
          "phrase": "reels",
          "reviews": 7
        },
        {
          "phrase": "aap",
          "reviews": 6
        },
        {
          "phrase": "social media",
          "reviews": 4
        },
        {
          "phrase": "account suspended",
          "reviews": 3
        },
        {
          "phrase": "unable log",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "448.0.0.52.84",
          "reviews": 23,
          "avgRating": 3.35,
          "negativeShare": 39.1
        },
        {
          "version": "445.0.0.45.83",
          "reviews": 16,
          "avgRating": 4.06,
          "negativeShare": 25
        },
        {
          "version": "444.0.0.46.85",
          "reviews": 5,
          "avgRating": 4.2,
          "negativeShare": 20
        },
        {
          "version": "447.0.0.55.81",
          "reviews": 86,
          "avgRating": 4.27,
          "negativeShare": 17.4
        },
        {
          "version": "446.0.0.49.77",
          "reviews": 23,
          "avgRating": 4.57,
          "negativeShare": 8.7
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.instagram.barcelona",
      "bundleId": "com.instagram.barcelona",
      "title": "Threads",
      "developer": "Instagram",
      "url": "https://play.google.com/store/apps/details?id=com.instagram.barcelona",
      "icon": "https://play-lh.googleusercontent.com/6PzXaP0KaRU4DifAfsXKbWNVA3JPrP9uklvEh5EDhzPRdPfHV4tzszhAavQa4bq0YGdbnphBucz9vEUXiu1Ebg",
      "category": "SOCIAL",
      "price": 0,
      "currency": "USD",
      "rating": 4.02,
      "ratingCount": 2614789,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Threads",
      "summary": "Threads (Google Play): 300 newest reviews (2026-09-17 to 2026-09-22), average 3.38★, 38.3% negative (1–2★). Top complaints: \"account\" (16), \"posts\" (9), \"know\" (7). Worst version: 448.0.0.54.85 (2.8★ over 5 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-17T05:57:36.000Z",
        "to": "2026-09-22T16:56:26.000Z",
        "avgRating": 3.38,
        "stars": {
          "1": 98,
          "2": 17,
          "3": 12,
          "4": 19,
          "5": 154
        },
        "negativeShare": 38.3,
        "positiveShare": 57.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "account",
          "reviews": 16
        },
        {
          "phrase": "posts",
          "reviews": 9
        },
        {
          "phrase": "know",
          "reviews": 7
        },
        {
          "phrase": "people",
          "reviews": 7
        },
        {
          "phrase": "post",
          "reviews": 7
        },
        {
          "phrase": "something",
          "reviews": 7
        },
        {
          "phrase": "banned",
          "reviews": 6
        },
        {
          "phrase": "give zero",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "easy",
          "reviews": 8
        },
        {
          "phrase": "people",
          "reviews": 7
        },
        {
          "phrase": "conversations",
          "reviews": 6
        },
        {
          "phrase": "simple",
          "reviews": 6
        },
        {
          "phrase": "excellent",
          "reviews": 5
        },
        {
          "phrase": "sharing thoughts",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "448.0.0.54.85",
          "reviews": 5,
          "avgRating": 2.8,
          "negativeShare": 60
        },
        {
          "version": "447.0.0.54.81",
          "reviews": 115,
          "avgRating": 3.1,
          "negativeShare": 43.5
        },
        {
          "version": "445.0.0.46.83",
          "reviews": 5,
          "avgRating": 3.4,
          "negativeShare": 40
        },
        {
          "version": "446.0.0.32.78",
          "reviews": 11,
          "avgRating": 4.09,
          "negativeShare": 18.2
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "6448311069",
      "bundleId": "com.openai.chat",
      "title": "ChatGPT",
      "developer": "OpenAI OpCo, LLC",
      "url": "https://apps.apple.com/us/app/chatgpt/id6448311069",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/15/ec/71/15ec7161-5fae-4018-f178-8ab4f0b1a02d/AppIcon-0-0-1x_U007epad-0-0-0-1-0-P3-85-220.png/512x512bb.jpg",
      "category": "Productivity",
      "price": 0,
      "currency": "USD",
      "rating": 4.83,
      "ratingCount": 10566582,
      "currentVersion": "1.2026.251",
      "currentVersionReleased": "2026-09-18T23:02:30Z",
      "country": "US",
      "language": null,
      "input": "ChatGPT",
      "summary": "ChatGPT (App Store): 300 newest reviews (2026-09-21 to 2026-09-22), average 4.33★, 14.7% negative (1–2★). Top complaints: \"asking\" (4), \"bad\" (4), \"chat\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T16:48:39.000Z",
        "to": "2026-09-22T11:46:57.000Z",
        "avgRating": 4.33,
        "stars": {
          "1": 37,
          "2": 7,
          "3": 8,
          "4": 16,
          "5": 232
        },
        "negativeShare": 14.7,
        "positiveShare": 82.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "asking",
          "reviews": 4
        },
        {
          "phrase": "bad",
          "reviews": 4
        },
        {
          "phrase": "chat",
          "reviews": 4
        },
        {
          "phrase": "correct",
          "reviews": 4
        },
        {
          "phrase": "help",
          "reviews": 4
        },
        {
          "phrase": "making",
          "reviews": 4
        },
        {
          "phrase": "work",
          "reviews": 4
        },
        {
          "phrase": "ask",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "helps",
          "reviews": 19
        },
        {
          "phrase": "chat gpt",
          "reviews": 10
        },
        {
          "phrase": "highly recommend",
          "reviews": 5
        },
        {
          "phrase": "personal assistant",
          "reviews": 5
        },
        {
          "phrase": "literally everything",
          "reviews": 3
        },
        {
          "phrase": "solve problems",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "1.2026.251",
          "reviews": 299,
          "avgRating": 4.33,
          "negativeShare": 14.7
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.openai.chatgpt",
      "bundleId": "com.openai.chatgpt",
      "title": "ChatGPT",
      "developer": "OpenAI",
      "url": "https://play.google.com/store/apps/details?id=com.openai.chatgpt",
      "icon": "https://play-lh.googleusercontent.com/T9J8e9oxxPd600j_KPM4KK2GHfNpUpGBdTy8lHPXBXpOUfGusRuZXj0UMgFNrP8we6LVt9V-AibEgcLootE6VK4",
      "category": "PRODUCTIVITY",
      "price": 0,
      "currency": "USD",
      "rating": 4.78,
      "ratingCount": 61496398,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "ChatGPT",
      "summary": "ChatGPT (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 4.56★, 7.3% negative (1–2★).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T16:39:13.000Z",
        "to": "2026-09-22T17:25:24.000Z",
        "avgRating": 4.56,
        "stars": {
          "1": 15,
          "2": 7,
          "3": 15,
          "4": 22,
          "5": 241
        },
        "negativeShare": 7.3,
        "positiveShare": 87.7,
        "developerReplyRate": 0
      },
      "topComplaints": [],
      "topPraise": [
        {
          "phrase": "amazing",
          "reviews": 10
        },
        {
          "phrase": "excellent",
          "reviews": 10
        },
        {
          "phrase": "super",
          "reviews": 8
        },
        {
          "phrase": "helpful",
          "reviews": 6
        },
        {
          "phrase": "wow",
          "reviews": 6
        },
        {
          "phrase": "chat gpt",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "1.2026.230",
          "reviews": 5,
          "avgRating": 4.2,
          "negativeShare": 20
        },
        {
          "version": "1.2026.237",
          "reviews": 14,
          "avgRating": 4.5,
          "negativeShare": 7.1
        },
        {
          "version": "1.2026.258",
          "reviews": 126,
          "avgRating": 4.57,
          "negativeShare": 7.1
        },
        {
          "version": "1.2026.251",
          "reviews": 86,
          "avgRating": 4.65,
          "negativeShare": 4.7
        },
        {
          "version": "1.2026.244",
          "reviews": 20,
          "avgRating": 4.85,
          "negativeShare": 0
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.zhiliaoapp.musically",
      "bundleId": "com.zhiliaoapp.musically",
      "title": "TikTok - Videos, Shop & LIVE",
      "developer": "TikTok Pte. Ltd.",
      "url": "https://play.google.com/store/apps/details?id=com.zhiliaoapp.musically",
      "icon": "https://play-lh.googleusercontent.com/2o7iuqPe-0msP3DvNhzoOgNo4eZ6GkL_RtGVeKyBn5UBQAW5cw-GW5V3wDOHB1yTQuqWzrFLFOv2u4_5ea1uhg",
      "category": "SOCIAL",
      "price": 0,
      "currency": "USD",
      "rating": 3.97,
      "ratingCount": 69977455,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "TikTok",
      "summary": "TikTok - Videos, Shop & LIVE (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 3.81★, 27% negative (1–2★). Top complaints: \"content\" (9), \"video\" (7), \"nothing\" (5).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T06:25:45.000Z",
        "to": "2026-09-22T17:17:49.000Z",
        "avgRating": 3.81,
        "stars": {
          "1": 65,
          "2": 16,
          "3": 15,
          "4": 18,
          "5": 186
        },
        "negativeShare": 27,
        "positiveShare": 68,
        "developerReplyRate": 82
      },
      "topComplaints": [
        {
          "phrase": "content",
          "reviews": 9
        },
        {
          "phrase": "video",
          "reviews": 7
        },
        {
          "phrase": "nothing",
          "reviews": 5
        },
        {
          "phrase": "problem",
          "reviews": 5
        },
        {
          "phrase": "update",
          "reviews": 5
        },
        {
          "phrase": "ads",
          "reviews": 4
        },
        {
          "phrase": "almost",
          "reviews": 4
        },
        {
          "phrase": "tik tok",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "friends",
          "reviews": 10
        },
        {
          "phrase": "fun",
          "reviews": 7
        },
        {
          "phrase": "tik tok",
          "reviews": 6
        },
        {
          "phrase": "amazing",
          "reviews": 5
        },
        {
          "phrase": "know",
          "reviews": 5
        },
        {
          "phrase": "watch",
          "reviews": 5
        }
      ],
      "worstVersions": [
        {
          "version": "47.0.3",
          "reviews": 58,
          "avgRating": 3.74,
          "negativeShare": 27.6
        },
        {
          "version": "46.9.3",
          "reviews": 53,
          "avgRating": 3.79,
          "negativeShare": 24.5
        },
        {
          "version": "46.7.3",
          "reviews": 6,
          "avgRating": 4.33,
          "negativeShare": 16.7
        },
        {
          "version": "46.8.3",
          "reviews": 8,
          "avgRating": 4.5,
          "negativeShare": 0
        },
        {
          "version": "46.4.3",
          "reviews": 6,
          "avgRating": 4.5,
          "negativeShare": 16.7
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.whatsapp",
      "bundleId": "com.whatsapp",
      "title": "WhatsApp Messenger",
      "developer": "WhatsApp LLC",
      "url": "https://play.google.com/store/apps/details?id=com.whatsapp",
      "icon": "https://play-lh.googleusercontent.com/Gqxk4T0uZsDwFp07DE-508hkyvcNmgFuRwPiwTEfF7D7OzGv1FdHDzEyMxNsSBZLOJlGpe3ULvVM2RgrRAlBqA",
      "category": "COMMUNICATION",
      "price": 0,
      "currency": "USD",
      "rating": 4.62,
      "ratingCount": 244247840,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "WhatsApp",
      "summary": "WhatsApp Messenger (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 4.07★, 20% negative (1–2★). Top complaints: \"account\" (7), \"banned\" (6), \"issue\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T14:42:16.000Z",
        "to": "2026-09-22T16:53:43.000Z",
        "avgRating": 4.07,
        "stars": {
          "1": 47,
          "2": 13,
          "3": 16,
          "4": 19,
          "5": 205
        },
        "negativeShare": 20,
        "positiveShare": 74.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "account",
          "reviews": 7
        },
        {
          "phrase": "banned",
          "reviews": 6
        },
        {
          "phrase": "issue",
          "reviews": 4
        },
        {
          "phrase": "reason",
          "reviews": 4
        },
        {
          "phrase": "bad",
          "reviews": 3
        },
        {
          "phrase": "blocked",
          "reviews": 3
        },
        {
          "phrase": "disappointed",
          "reviews": 3
        },
        {
          "phrase": "fix",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "account",
          "reviews": 5
        },
        {
          "phrase": "call",
          "reviews": 4
        },
        {
          "phrase": "friends",
          "reviews": 4
        },
        {
          "phrase": "useful",
          "reviews": 4
        },
        {
          "phrase": "aap",
          "reviews": 3
        },
        {
          "phrase": "always",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "2.26.36.74",
          "reviews": 138,
          "avgRating": 3.99,
          "negativeShare": 23.2
        },
        {
          "version": "2.26.33.76",
          "reviews": 5,
          "avgRating": 4,
          "negativeShare": 20
        },
        {
          "version": "2.26.36.72",
          "reviews": 5,
          "avgRating": 4.2,
          "negativeShare": 20
        },
        {
          "version": "2.26.32.83",
          "reviews": 5,
          "avgRating": 4.2,
          "negativeShare": 20
        },
        {
          "version": "2.26.35.75",
          "reviews": 19,
          "avgRating": 4.32,
          "negativeShare": 15.8
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.spotify.music",
      "bundleId": "com.spotify.music",
      "title": "Spotify: Music and Podcasts",
      "developer": "Spotify AB",
      "url": "https://play.google.com/store/apps/details?id=com.spotify.music",
      "icon": "https://play-lh.googleusercontent.com/IzQgYCcnCFCD08GR-3bdtcT8xzOvrNkC84avGT5CwTX2VIqmTmKKJcP_Cd4JoBOdmCMlTndlOzV6hrthg2fOWA",
      "category": "MUSIC_AND_AUDIO",
      "price": 0,
      "currency": "USD",
      "rating": 4.35,
      "ratingCount": 36357097,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Spotify",
      "summary": "Spotify: Music and Podcasts (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 3.99★, 21.3% negative (1–2★). Top complaints: \"premium\" (14), \"ads\" (11), \"songs\" (11).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T10:13:15.000Z",
        "to": "2026-09-22T17:17:52.000Z",
        "avgRating": 3.99,
        "stars": {
          "1": 54,
          "2": 10,
          "3": 15,
          "4": 28,
          "5": 193
        },
        "negativeShare": 21.3,
        "positiveShare": 73.7,
        "developerReplyRate": 9.3
      },
      "topComplaints": [
        {
          "phrase": "premium",
          "reviews": 14
        },
        {
          "phrase": "ads",
          "reviews": 11
        },
        {
          "phrase": "songs",
          "reviews": 11
        },
        {
          "phrase": "listen",
          "reviews": 8
        },
        {
          "phrase": "hate",
          "reviews": 5
        },
        {
          "phrase": "experience",
          "reviews": 4
        },
        {
          "phrase": "fix",
          "reviews": 4
        },
        {
          "phrase": "play song",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "listening",
          "reviews": 14
        },
        {
          "phrase": "songs",
          "reviews": 14
        },
        {
          "phrase": "song",
          "reviews": 12
        },
        {
          "phrase": "premium",
          "reviews": 11
        },
        {
          "phrase": "ads",
          "reviews": 9
        },
        {
          "phrase": "enjoy",
          "reviews": 7
        }
      ],
      "worstVersions": [
        {
          "version": "9.1.84.2231",
          "reviews": 63,
          "avgRating": 3.6,
          "negativeShare": 30.2
        },
        {
          "version": "9.1.72.1891",
          "reviews": 7,
          "avgRating": 4,
          "negativeShare": 28.6
        },
        {
          "version": "9.1.82.2161",
          "reviews": 95,
          "avgRating": 4.02,
          "negativeShare": 21.1
        },
        {
          "version": "9.1.80.2221",
          "reviews": 52,
          "avgRating": 4.25,
          "negativeShare": 13.5
        },
        {
          "version": "9.1.78.2218",
          "reviews": 6,
          "avgRating": 5,
          "negativeShare": 0
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "6446901002",
      "bundleId": "com.burbn.barcelona",
      "title": "Threads",
      "developer": "Instagram, Inc.",
      "url": "https://apps.apple.com/us/app/threads/id6446901002",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/7a/ad/69/7aad691b-e448-8923-516c-5b9dc308d758/Prod-0-0-1x_U007ephone-0-0-0-1-0-0-sRGB-85-220.png/512x512bb.jpg",
      "category": "Social Networking",
      "price": 0,
      "currency": "USD",
      "rating": 4.64,
      "ratingCount": 2251556,
      "currentVersion": "448.0",
      "currentVersionReleased": "2026-09-21T15:10:31Z",
      "country": "US",
      "language": null,
      "input": "Threads",
      "summary": "Threads (App Store): 300 newest reviews (2026-09-08 to 2026-09-22), average 3.41★, 39.3% negative (1–2★). Top complaints: \"post\" (17), \"people\" (16), \"account\" (15).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-08T12:39:48.000Z",
        "to": "2026-09-22T11:44:40.000Z",
        "avgRating": 3.41,
        "stars": {
          "1": 98,
          "2": 20,
          "3": 7,
          "4": 12,
          "5": 163
        },
        "negativeShare": 39.3,
        "positiveShare": 58.3,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "post",
          "reviews": 17
        },
        {
          "phrase": "people",
          "reviews": 16
        },
        {
          "phrase": "account",
          "reviews": 15
        },
        {
          "phrase": "trash",
          "reviews": 13
        },
        {
          "phrase": "nothing",
          "reviews": 10
        },
        {
          "phrase": "platform",
          "reviews": 10
        },
        {
          "phrase": "rage bait",
          "reviews": 5
        },
        {
          "phrase": "social media",
          "reviews": 4
        }
      ],
      "topPraise": [
        {
          "phrase": "people",
          "reviews": 21
        },
        {
          "phrase": "better",
          "reviews": 11
        },
        {
          "phrase": "know",
          "reviews": 10
        },
        {
          "phrase": "always",
          "reviews": 7
        },
        {
          "phrase": "thread",
          "reviews": 7
        },
        {
          "phrase": "social media",
          "reviews": 5
        }
      ],
      "worstVersions": [
        {
          "version": "447.0",
          "reviews": 156,
          "avgRating": 3.12,
          "negativeShare": 46.2
        },
        {
          "version": "446.1",
          "reviews": 104,
          "avgRating": 3.65,
          "negativeShare": 34.6
        },
        {
          "version": "446.0",
          "reviews": 26,
          "avgRating": 3.81,
          "negativeShare": 26.9
        },
        {
          "version": "448.0",
          "reviews": 14,
          "avgRating": 4.07,
          "negativeShare": 21.4
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "835599320",
      "bundleId": "com.zhiliaoapp.musically",
      "title": "TikTok - Videos, Shop & LIVE",
      "developer": "TIKTOK PTE. LTD.",
      "url": "https://apps.apple.com/us/app/tiktok-videos-shop-live/id835599320",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b0/7c/88/b07c88d8-0314-7b8b-7ab0-788e7059074b/TikTok_AppIcon26-0-0-1x_U007epad-0-1-0-85-220.png/512x512bb.jpg",
      "category": "Entertainment",
      "price": 0,
      "currency": "USD",
      "rating": 4.72,
      "ratingCount": 18368133,
      "currentVersion": "47.0.0",
      "currentVersionReleased": "2026-09-22T02:34:27Z",
      "country": "US",
      "language": null,
      "input": "TikTok",
      "summary": "TikTok - Videos, Shop & LIVE (App Store): 300 newest reviews (2026-09-21 to 2026-09-22), average 2.76★, 48.3% negative (1–2★). Top complaints: \"update\" (30), \"profile layout\" (12), \"change profile\" (5).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T07:06:43.000Z",
        "to": "2026-09-22T11:41:13.000Z",
        "avgRating": 2.76,
        "stars": {
          "1": 109,
          "2": 36,
          "3": 38,
          "4": 51,
          "5": 66
        },
        "negativeShare": 48.3,
        "positiveShare": 39,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "update",
          "reviews": 30
        },
        {
          "phrase": "profile layout",
          "reviews": 12
        },
        {
          "phrase": "change profile",
          "reviews": 5
        },
        {
          "phrase": "tik tok",
          "reviews": 5
        },
        {
          "phrase": "profile page",
          "reviews": 4
        },
        {
          "phrase": "change layout",
          "reviews": 3
        },
        {
          "phrase": "old layout",
          "reviews": 3
        },
        {
          "phrase": "profiles look",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "update",
          "reviews": 24
        },
        {
          "phrase": "people",
          "reviews": 16
        },
        {
          "phrase": "shadow banned",
          "reviews": 4
        },
        {
          "phrase": "tik tok",
          "reviews": 4
        },
        {
          "phrase": "updates come",
          "reviews": 4
        },
        {
          "phrase": "shadow ban",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "46.9.0",
          "reviews": 261,
          "avgRating": 2.73,
          "negativeShare": 49.4
        },
        {
          "version": "47.0.0",
          "reviews": 39,
          "avgRating": 2.97,
          "negativeShare": 41
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "389801252",
      "bundleId": "com.burbn.instagram",
      "title": "Instagram",
      "developer": "Instagram, Inc.",
      "url": "https://apps.apple.com/us/app/instagram/id389801252",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/f5/7f/2c/f57f2c00-2dff-4704-501b-ab6849c6277d/Prod-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/512x512bb.jpg",
      "category": "Photo & Video",
      "price": 0,
      "currency": "USD",
      "rating": 4.69,
      "ratingCount": 29515897,
      "currentVersion": "448.0.0",
      "currentVersionReleased": "2026-09-21T15:59:55Z",
      "country": "US",
      "language": null,
      "input": "Instagram",
      "summary": "Instagram (App Store): 300 newest reviews (2026-09-19 to 2026-09-22), average 2.93★, 48.3% negative (1–2★). Top complaints: \"meta\" (17), \"banned reason\" (6), \"disabled account\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-19T08:01:25.000Z",
        "to": "2026-09-22T11:15:11.000Z",
        "avgRating": 2.93,
        "stars": {
          "1": 130,
          "2": 15,
          "3": 14,
          "4": 28,
          "5": 113
        },
        "negativeShare": 48.3,
        "positiveShare": 47,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "meta",
          "reviews": 17
        },
        {
          "phrase": "banned reason",
          "reviews": 6
        },
        {
          "phrase": "disabled account",
          "reviews": 4
        },
        {
          "phrase": "social media",
          "reviews": 4
        },
        {
          "phrase": "dollar company",
          "reviews": 3
        },
        {
          "phrase": "photos videos",
          "reviews": 3
        },
        {
          "phrase": "resolve issue",
          "reviews": 3
        },
        {
          "phrase": "support team",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "account",
          "reviews": 14
        },
        {
          "phrase": "review",
          "reviews": 8
        },
        {
          "phrase": "thank",
          "reviews": 8
        },
        {
          "phrase": "wish",
          "reviews": 8
        },
        {
          "phrase": "social media",
          "reviews": 6
        },
        {
          "phrase": "community guidelines",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "448.0.0",
          "reviews": 62,
          "avgRating": 2.63,
          "negativeShare": 54.8
        },
        {
          "version": "447.0.0",
          "reviews": 237,
          "avgRating": 3.02,
          "negativeShare": 46.4
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "324684580",
      "bundleId": "com.spotify.client",
      "title": "Spotify: Music and Podcasts",
      "developer": "Spotify",
      "url": "https://apps.apple.com/us/app/spotify-music-and-podcasts/id324684580",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/97/1a/25/971a25f3-2f18-8d3f-892a-ab5eea139e78/AppIcon-0-0-1x_U007epad-0-1-0-0-sRGB-85-220.png/512x512bb.jpg",
      "category": "Music",
      "price": 0,
      "currency": "USD",
      "rating": 4.77,
      "ratingCount": 42231119,
      "currentVersion": "9.1.84",
      "currentVersionReleased": "2026-09-18T06:25:38Z",
      "country": "US",
      "language": null,
      "input": "Spotify",
      "summary": "Spotify: Music and Podcasts (App Store): 300 newest reviews (2026-09-21 to 2026-09-22), average 4.04★, 18.3% negative (1–2★). Top complaints: \"songs\" (11), \"adds\" (9), \"premium\" (9).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T16:33:33.000Z",
        "to": "2026-09-22T11:48:37.000Z",
        "avgRating": 4.04,
        "stars": {
          "1": 44,
          "2": 11,
          "3": 27,
          "4": 26,
          "5": 192
        },
        "negativeShare": 18.3,
        "positiveShare": 72.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "songs",
          "reviews": 11
        },
        {
          "phrase": "adds",
          "reviews": 9
        },
        {
          "phrase": "premium",
          "reviews": 9
        },
        {
          "phrase": "ads",
          "reviews": 8
        },
        {
          "phrase": "song",
          "reviews": 8
        },
        {
          "phrase": "listen",
          "reviews": 7
        },
        {
          "phrase": "bad",
          "reviews": 6
        },
        {
          "phrase": "pay artists",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "amazing amazing",
          "reviews": 3
        },
        {
          "phrase": "better apple",
          "reviews": 3
        },
        {
          "phrase": "five stars",
          "reviews": 3
        },
        {
          "phrase": "live without",
          "reviews": 3
        },
        {
          "phrase": "songs playlist",
          "reviews": 3
        },
        {
          "phrase": "without premium",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "9.1.84",
          "reviews": 300,
          "avgRating": 4.04,
          "negativeShare": 18.3
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "310633997",
      "bundleId": "net.whatsapp.WhatsApp",
      "title": "WhatsApp Messenger",
      "developer": "WhatsApp Inc.",
      "url": "https://apps.apple.com/us/app/whatsapp-messenger/id310633997",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/13/d2/a2/13d2a2c8-ff0f-1884-1f82-7c5d89f3da6e/AppIcon-0-0-1x_U007epad-0-0-0-1-0-0-sRGB-0-85-220.png/512x512bb.jpg",
      "category": "Social Networking",
      "price": 0,
      "currency": "USD",
      "rating": 4.68,
      "ratingCount": 18644600,
      "currentVersion": "26.37.73",
      "currentVersionReleased": "2026-09-21T13:23:22Z",
      "country": "US",
      "language": null,
      "input": "WhatsApp",
      "summary": "WhatsApp Messenger (App Store): 300 newest reviews (2026-09-15 to 2026-09-22), average 3.21★, 40.7% negative (1–2★). Top complaints: \"update\" (17), \"phone\" (15), \"account\" (14).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-15T01:29:54.000Z",
        "to": "2026-09-22T11:26:37.000Z",
        "avgRating": 3.21,
        "stars": {
          "1": 106,
          "2": 16,
          "3": 20,
          "4": 24,
          "5": 134
        },
        "negativeShare": 40.7,
        "positiveShare": 52.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "update",
          "reviews": 17
        },
        {
          "phrase": "phone",
          "reviews": 15
        },
        {
          "phrase": "account",
          "reviews": 14
        },
        {
          "phrase": "fix",
          "reviews": 9
        },
        {
          "phrase": "messages",
          "reviews": 9
        },
        {
          "phrase": "para que",
          "reviews": 3
        },
        {
          "phrase": "resulta que",
          "reviews": 3
        },
        {
          "phrase": "under review",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "que",
          "reviews": 9
        },
        {
          "phrase": "easy",
          "reviews": 8
        },
        {
          "phrase": "amazing",
          "reviews": 7
        },
        {
          "phrase": "awesome",
          "reviews": 6
        },
        {
          "phrase": "family friends",
          "reviews": 3
        },
        {
          "phrase": "muy bueno",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "26.36.74",
          "reviews": 264,
          "avgRating": 3.17,
          "negativeShare": 41.7
        },
        {
          "version": "26.37.73",
          "reviews": 36,
          "avgRating": 3.53,
          "negativeShare": 33.3
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.netflix.mediaclient",
      "bundleId": "com.netflix.mediaclient",
      "title": "Netflix",
      "developer": "Netflix, Inc.",
      "url": "https://play.google.com/store/apps/details?id=com.netflix.mediaclient",
      "icon": "https://play-lh.googleusercontent.com/fXVS45nukV1x9PYVSKHkCQK0QGCOishIvAOxIZS3sgRem8HS7l9l94_Ggj-WZPrTLePRdNYN4pp4SPAQL7oS0PU",
      "category": "ENTERTAINMENT",
      "price": 0,
      "currency": "USD",
      "rating": 4.42,
      "ratingCount": 16136653,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Netflix",
      "summary": "Netflix (Google Play): 300 newest reviews (2026-09-21 to 2026-09-22), average 4.24★, 14% negative (1–2★). Top complaints: \"watch\" (8), \"movies\" (7), \"pay\" (6).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T20:22:07.000Z",
        "to": "2026-09-22T16:53:34.000Z",
        "avgRating": 4.24,
        "stars": {
          "1": 35,
          "2": 7,
          "3": 19,
          "4": 29,
          "5": 210
        },
        "negativeShare": 14,
        "positiveShare": 79.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "watch",
          "reviews": 8
        },
        {
          "phrase": "movies",
          "reviews": 7
        },
        {
          "phrase": "pay",
          "reviews": 6
        },
        {
          "phrase": "ads",
          "reviews": 4
        },
        {
          "phrase": "content",
          "reviews": 4
        },
        {
          "phrase": "subscription",
          "reviews": 4
        },
        {
          "phrase": "account",
          "reviews": 3
        },
        {
          "phrase": "always",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "movie",
          "reviews": 28
        },
        {
          "phrase": "movies series",
          "reviews": 7
        },
        {
          "phrase": "movies shows",
          "reviews": 5
        },
        {
          "phrase": "ott platform",
          "reviews": 5
        },
        {
          "phrase": "shows movies",
          "reviews": 4
        },
        {
          "phrase": "watch movies",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "9.84.0 build 3 74548",
          "reviews": 138,
          "avgRating": 4.41,
          "negativeShare": 10.9
        },
        {
          "version": "9.81.0 build 5 64424",
          "reviews": 19,
          "avgRating": 4.47,
          "negativeShare": 10.5
        },
        {
          "version": "9.83.0 build 6 74540",
          "reviews": 26,
          "avgRating": 4.58,
          "negativeShare": 3.8
        },
        {
          "version": "9.82.0 build 8 74524",
          "reviews": 7,
          "avgRating": 4.86,
          "negativeShare": 0
        },
        {
          "version": "9.78.0 build 7 64348",
          "reviews": 5,
          "avgRating": 5,
          "negativeShare": 0
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.google.android.youtube",
      "bundleId": "com.google.android.youtube",
      "title": "YouTube",
      "developer": "Google LLC",
      "url": "https://play.google.com/store/apps/details?id=com.google.android.youtube",
      "icon": "https://play-lh.googleusercontent.com/QNmuZQc9I6Zbe3mWnSr0hycnENqGFCI5p3yE29Hkxtf22T0IWS6zTrpxULLyyjWpB7ONAXDsDQXnXcVWokl3eg",
      "category": "VIDEO_PLAYERS",
      "price": 0,
      "currency": "USD",
      "rating": 3.84,
      "ratingCount": 171947119,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "YouTube",
      "summary": "YouTube (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 3.58★, 32.7% negative (1–2★). Top complaints: \"video\" (13), \"videos\" (13), \"ads\" (11). Worst version: 21.37.42 (3.02★ over 114 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T14:36:29.000Z",
        "to": "2026-09-22T17:27:52.000Z",
        "avgRating": 3.58,
        "stars": {
          "1": 86,
          "2": 12,
          "3": 13,
          "4": 19,
          "5": 170
        },
        "negativeShare": 32.7,
        "positiveShare": 63,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "video",
          "reviews": 13
        },
        {
          "phrase": "videos",
          "reviews": 13
        },
        {
          "phrase": "ads",
          "reviews": 11
        },
        {
          "phrase": "update",
          "reviews": 9
        },
        {
          "phrase": "bad",
          "reviews": 7
        },
        {
          "phrase": "fix",
          "reviews": 7
        },
        {
          "phrase": "see",
          "reviews": 7
        },
        {
          "phrase": "watch",
          "reviews": 6
        }
      ],
      "topPraise": [
        {
          "phrase": "open",
          "reviews": 6
        },
        {
          "phrase": "helpful",
          "reviews": 5
        },
        {
          "phrase": "videos",
          "reviews": 5
        },
        {
          "phrase": "channel",
          "reviews": 4
        },
        {
          "phrase": "super",
          "reviews": 4
        },
        {
          "phrase": "help",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "21.37.42",
          "reviews": 114,
          "avgRating": 3.02,
          "negativeShare": 46.5
        },
        {
          "version": "20.02.40",
          "reviews": 9,
          "avgRating": 3.44,
          "negativeShare": 33.3
        },
        {
          "version": "21.36.45",
          "reviews": 8,
          "avgRating": 3.75,
          "negativeShare": 25
        },
        {
          "version": "12.37.59",
          "reviews": 18,
          "avgRating": 4.11,
          "negativeShare": 22.2
        },
        {
          "version": "21.35.442",
          "reviews": 9,
          "avgRating": 4.11,
          "negativeShare": 22.2
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.duolingo",
      "bundleId": "com.duolingo",
      "title": "Duolingo: Language Lessons",
      "developer": "Duolingo",
      "url": "https://play.google.com/store/apps/details?id=com.duolingo",
      "icon": "https://play-lh.googleusercontent.com/tw_coGKgk1K_zO-Ypf9zBKV1s-KT3dYN1MIUxIqtnbfmON5x_YmuoAr31gE4oSfJHNtA-aStTd-qe9R8S6NVyA",
      "category": "EDUCATION",
      "price": 0,
      "currency": "USD",
      "rating": 4.73,
      "ratingCount": 49103029,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Duolingo",
      "summary": "Duolingo: Language Lessons (Google Play): 300 newest reviews (2026-08-29 to 2026-09-10), average 4.36★, 11.3% negative (1–2★). Top complaints: \"learning\" (7), \"lesson\" (5), \"bad\" (4). Worst version: 6.89.4 (3★ over 5 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-08-29T08:15:57.000Z",
        "to": "2026-09-10T20:31:09.000Z",
        "avgRating": 4.36,
        "stars": {
          "1": 23,
          "2": 11,
          "3": 14,
          "4": 38,
          "5": 214
        },
        "negativeShare": 11.3,
        "positiveShare": 84,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "learning",
          "reviews": 7
        },
        {
          "phrase": "lesson",
          "reviews": 5
        },
        {
          "phrase": "bad",
          "reviews": 4
        },
        {
          "phrase": "iranian",
          "reviews": 4
        },
        {
          "phrase": "learn",
          "reviews": 4
        },
        {
          "phrase": "subscription",
          "reviews": 4
        },
        {
          "phrase": "ads",
          "reviews": 3
        },
        {
          "phrase": "better",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "fun",
          "reviews": 20
        },
        {
          "phrase": "learning languages",
          "reviews": 8
        },
        {
          "phrase": "learn languages",
          "reviews": 6
        },
        {
          "phrase": "easy learn",
          "reviews": 3
        },
        {
          "phrase": "give free",
          "reviews": 3
        },
        {
          "phrase": "learning japanese",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "6.89.4",
          "reviews": 5,
          "avgRating": 3,
          "negativeShare": 60
        },
        {
          "version": "6.93.6",
          "reviews": 61,
          "avgRating": 4.21,
          "negativeShare": 13.1
        },
        {
          "version": "6.94.4",
          "reviews": 28,
          "avgRating": 4.54,
          "negativeShare": 7.1
        },
        {
          "version": "6.94.5",
          "reviews": 138,
          "avgRating": 4.64,
          "negativeShare": 4.3
        },
        {
          "version": "6.92.5",
          "reviews": 12,
          "avgRating": 4.75,
          "negativeShare": 0
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.einnovation.temu",
      "bundleId": "com.einnovation.temu",
      "title": "Temu: Shop Like a Billionaire",
      "developer": "Temu",
      "url": "https://play.google.com/store/apps/details?id=com.einnovation.temu",
      "icon": "https://play-lh.googleusercontent.com/opNFHpwXUxk8zAVzQbvBgEcBPmgYt0uX-p28VKDZ8nJNFPA7_JHx3PO3ski-GW_FW7gf3jrEP4OCKxTpP7Wv_w",
      "category": "SHOPPING",
      "price": 0,
      "currency": "USD",
      "rating": 4.45,
      "ratingCount": 12827336,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Temu",
      "summary": "Temu: Shop Like a Billionaire (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 4.07★, 20% negative (1–2★). Top complaints: \"scam\" (7), \"buy\" (6), \"product\" (6). Worst version: 4.86.0 (3.11★ over 9 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T04:32:57.000Z",
        "to": "2026-09-22T16:53:57.000Z",
        "avgRating": 4.07,
        "stars": {
          "1": 45,
          "2": 15,
          "3": 14,
          "4": 26,
          "5": 200
        },
        "negativeShare": 20,
        "positiveShare": 75.3,
        "developerReplyRate": 0.3
      },
      "topComplaints": [
        {
          "phrase": "scam",
          "reviews": 7
        },
        {
          "phrase": "buy",
          "reviews": 6
        },
        {
          "phrase": "product",
          "reviews": 6
        },
        {
          "phrase": "cheap",
          "reviews": 5
        },
        {
          "phrase": "never",
          "reviews": 5
        },
        {
          "phrase": "customer service",
          "reviews": 3
        },
        {
          "phrase": "free gifts",
          "reviews": 3
        },
        {
          "phrase": "free items",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "items",
          "reviews": 20
        },
        {
          "phrase": "order",
          "reviews": 18
        },
        {
          "phrase": "easy",
          "reviews": 14
        },
        {
          "phrase": "products",
          "reviews": 14
        },
        {
          "phrase": "fast delivery",
          "reviews": 4
        },
        {
          "phrase": "happy purchases",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "4.86.0",
          "reviews": 9,
          "avgRating": 3.11,
          "negativeShare": 44.4
        },
        {
          "version": "4.80.0",
          "reviews": 9,
          "avgRating": 4,
          "negativeShare": 22.2
        },
        {
          "version": "4.85.0",
          "reviews": 157,
          "avgRating": 4.18,
          "negativeShare": 15.9
        },
        {
          "version": "4.84.0",
          "reviews": 38,
          "avgRating": 4.5,
          "negativeShare": 10.5
        },
        {
          "version": "4.82.0",
          "reviews": 9,
          "avgRating": 5,
          "negativeShare": 0
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.zzkko",
      "bundleId": "com.zzkko",
      "title": "SHEIN-Shopping Online",
      "developer": "Roadget Business PTE. LTD.",
      "url": "https://play.google.com/store/apps/details?id=com.zzkko",
      "icon": "https://play-lh.googleusercontent.com/M_c3ZcQ1dx3AlDSfFEL0S2KgYrmkvJz2gz6gMZaL0pSQS9yYfUOGAQJTfuXMvx0K5c46dh5TKauxuRbUlnxB7w",
      "category": "SHOPPING",
      "price": 0,
      "currency": "USD",
      "rating": 4.75,
      "ratingCount": 11986232,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Shein",
      "summary": "SHEIN-Shopping Online (Google Play): 300 newest reviews (2026-09-21 to 2026-09-22), average 4.21★, 15% negative (1–2★). Top complaints: \"annoying\" (4), \"item\" (4), \"order\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T11:52:12.000Z",
        "to": "2026-09-22T17:17:15.000Z",
        "avgRating": 4.21,
        "stars": {
          "1": 34,
          "2": 11,
          "3": 18,
          "4": 33,
          "5": 204
        },
        "negativeShare": 15,
        "positiveShare": 79,
        "developerReplyRate": 0.3
      },
      "topComplaints": [
        {
          "phrase": "annoying",
          "reviews": 4
        },
        {
          "phrase": "item",
          "reviews": 4
        },
        {
          "phrase": "order",
          "reviews": 4
        },
        {
          "phrase": "pay",
          "reviews": 4
        },
        {
          "phrase": "quality",
          "reviews": 4
        },
        {
          "phrase": "shipping",
          "reviews": 4
        },
        {
          "phrase": "price",
          "reviews": 3
        },
        {
          "phrase": "scam",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "quality",
          "reviews": 15
        },
        {
          "phrase": "order",
          "reviews": 13
        },
        {
          "phrase": "service",
          "reviews": 10
        },
        {
          "phrase": "everything",
          "reviews": 9
        },
        {
          "phrase": "excellent",
          "reviews": 9
        },
        {
          "phrase": "exactly ordered",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "15.3.0",
          "reviews": 8,
          "avgRating": 4.13,
          "negativeShare": 12.5
        },
        {
          "version": "15.3.8",
          "reviews": 209,
          "avgRating": 4.21,
          "negativeShare": 14.8
        },
        {
          "version": "15.4.2",
          "reviews": 27,
          "avgRating": 4.3,
          "negativeShare": 14.8
        },
        {
          "version": "15.3.4",
          "reviews": 23,
          "avgRating": 4.3,
          "negativeShare": 8.7
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "363590051",
      "bundleId": "com.netflix.Netflix",
      "title": "Netflix",
      "developer": "Netflix, Inc.",
      "url": "https://apps.apple.com/us/app/netflix/id363590051",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/80/91/60/809160d5-8984-b3ae-7c9b-a8e5db927df2/AppIcon-0-0-1x_U007epad-0-1-0-sRGB-0-85-220.png/512x512bb.jpg",
      "category": "Entertainment",
      "price": 0,
      "currency": "USD",
      "rating": 4.75,
      "ratingCount": 7315411,
      "currentVersion": "18.50.0",
      "currentVersionReleased": "2026-09-21T16:11:28Z",
      "country": "US",
      "language": null,
      "input": "Netflix",
      "summary": "Netflix (App Store): 300 newest reviews (2026-09-15 to 2026-09-22), average 3.83★, 24.7% negative (1–2★). Top complaints: \"watch\" (20), \"ads\" (11), \"pay\" (10).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-15T01:02:50.000Z",
        "to": "2026-09-22T07:12:49.000Z",
        "avgRating": 3.83,
        "stars": {
          "1": 58,
          "2": 16,
          "3": 22,
          "4": 26,
          "5": 178
        },
        "negativeShare": 24.7,
        "positiveShare": 68,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "watch",
          "reviews": 20
        },
        {
          "phrase": "ads",
          "reviews": 11
        },
        {
          "phrase": "pay",
          "reviews": 10
        },
        {
          "phrase": "account",
          "reviews": 8
        },
        {
          "phrase": "better",
          "reviews": 8
        },
        {
          "phrase": "people",
          "reviews": 7
        },
        {
          "phrase": "movies shows",
          "reviews": 4
        },
        {
          "phrase": "shows movies",
          "reviews": 4
        }
      ],
      "topPraise": [
        {
          "phrase": "movies shows",
          "reviews": 7
        },
        {
          "phrase": "shows movies",
          "reviews": 6
        },
        {
          "phrase": "streaming services",
          "reviews": 4
        },
        {
          "phrase": "awesome shows",
          "reviews": 3
        },
        {
          "phrase": "easy find",
          "reviews": 3
        },
        {
          "phrase": "favorite streaming",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "18.50.0",
          "reviews": 28,
          "avgRating": 3.71,
          "negativeShare": 21.4
        },
        {
          "version": "18.49.0",
          "reviews": 271,
          "avgRating": 3.86,
          "negativeShare": 24.7
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "570060128",
      "bundleId": "com.duolingo.DuolingoMobile",
      "title": "Duolingo: Language Lessons",
      "developer": "Duolingo, Inc",
      "url": "https://apps.apple.com/us/app/duolingo-language-lessons/id570060128",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/7b/45/89/7b458987-7c39-1816-e5a7-33093aaa9741/AppIcon-0-0-1x_U007epad-0-1-85-220.png/512x512bb.jpg",
      "category": "Education",
      "price": 0,
      "currency": "USD",
      "rating": 4.72,
      "ratingCount": 5464265,
      "currentVersion": "7.141.0",
      "currentVersionReleased": "2026-09-22T15:09:21Z",
      "country": "US",
      "language": null,
      "input": "Duolingo",
      "summary": "Duolingo: Language Lessons (App Store): 300 newest reviews (2026-09-20 to 2026-09-22), average 3.89★, 21.7% negative (1–2★). Top complaints: \"learning\" (17), \"learn\" (14), \"lesson\" (12).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-20T18:38:29.000Z",
        "to": "2026-09-22T11:41:43.000Z",
        "avgRating": 3.89,
        "stars": {
          "1": 45,
          "2": 20,
          "3": 27,
          "4": 40,
          "5": 168
        },
        "negativeShare": 21.7,
        "positiveShare": 69.3,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "learning",
          "reviews": 17
        },
        {
          "phrase": "learn",
          "reviews": 14
        },
        {
          "phrase": "lesson",
          "reviews": 12
        },
        {
          "phrase": "energy",
          "reviews": 10
        },
        {
          "phrase": "sucks",
          "reviews": 9
        },
        {
          "phrase": "words",
          "reviews": 9
        },
        {
          "phrase": "subscription",
          "reviews": 8
        },
        {
          "phrase": "teach",
          "reviews": 8
        }
      ],
      "topPraise": [
        {
          "phrase": "different languages",
          "reviews": 6
        },
        {
          "phrase": "helps learn",
          "reviews": 6
        },
        {
          "phrase": "amazing learned",
          "reviews": 5
        },
        {
          "phrase": "learn different",
          "reviews": 5
        },
        {
          "phrase": "learn spanish",
          "reviews": 5
        },
        {
          "phrase": "learning spanish",
          "reviews": 5
        }
      ],
      "worstVersions": [
        {
          "version": "7.140.0",
          "reviews": 299,
          "avgRating": 3.9,
          "negativeShare": 21.4
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.amazon.mShop.android.shopping",
      "bundleId": "com.amazon.mShop.android.shopping",
      "title": "Amazon Shopping",
      "developer": "Amazon Mobile LLC",
      "url": "https://play.google.com/store/apps/details?id=com.amazon.mShop.android.shopping",
      "icon": "https://play-lh.googleusercontent.com/UIYZ9hTFNg-zZUg_uzLS9YdyDpvoo1VHNFb6VlzHy5JqNMq9Uq-p2S1VPwzXCipHTFacfGKhJkyAuKL19VVlcWA",
      "category": "SHOPPING",
      "price": 0,
      "currency": "USD",
      "rating": 4.4,
      "ratingCount": 4700267,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Amazon Shopping",
      "summary": "Amazon Shopping (Google Play): 300 newest reviews (2026-09-19 to 2026-09-22), average 2.64★, 57.3% negative (1–2★). Top complaints: \"customer service\" (14), \"dark mode\" (4), \"search something\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-19T12:59:43.000Z",
        "to": "2026-09-22T16:52:52.000Z",
        "avgRating": 2.64,
        "stars": {
          "1": 147,
          "2": 25,
          "3": 16,
          "4": 14,
          "5": 98
        },
        "negativeShare": 57.3,
        "positiveShare": 37.3,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "customer service",
          "reviews": 14
        },
        {
          "phrase": "dark mode",
          "reviews": 4
        },
        {
          "phrase": "search something",
          "reviews": 4
        },
        {
          "phrase": "buy items",
          "reviews": 3
        },
        {
          "phrase": "customer support",
          "reviews": 3
        },
        {
          "phrase": "day shipping",
          "reviews": 3
        },
        {
          "phrase": "latest update",
          "reviews": 3
        },
        {
          "phrase": "order cancelled",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "service",
          "reviews": 14
        },
        {
          "phrase": "easy",
          "reviews": 12
        },
        {
          "phrase": "fast",
          "reviews": 9
        },
        {
          "phrase": "delivery",
          "reviews": 8
        },
        {
          "phrase": "find",
          "reviews": 6
        },
        {
          "phrase": "prime",
          "reviews": 6
        }
      ],
      "worstVersions": [
        {
          "version": "32.12.4.100",
          "reviews": 7,
          "avgRating": 2.43,
          "negativeShare": 57.1
        },
        {
          "version": "32.17.0.100",
          "reviews": 208,
          "avgRating": 2.66,
          "negativeShare": 56.3
        },
        {
          "version": "32.13.0.100",
          "reviews": 8,
          "avgRating": 3,
          "negativeShare": 50
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "1641486558",
      "bundleId": "com.einnovation.temu",
      "title": "Temu: Shop Like a Billionaire",
      "developer": "Whaleco Inc.",
      "url": "https://apps.apple.com/us/app/temu-shop-like-a-billionaire/id1641486558",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/1f/ea/28/1fea283b-52ef-215b-3c18-2a21e1cdc538/AppIcon-0-1x_U007epad-0-1-0-85-220-0.png/512x512bb.jpg",
      "category": "Shopping",
      "price": 0,
      "currency": "USD",
      "rating": 4.66,
      "ratingCount": 2216248,
      "currentVersion": "4.86.0",
      "currentVersionReleased": "2026-09-23T03:40:48Z",
      "country": "US",
      "language": null,
      "input": "Temu",
      "summary": "Temu: Shop Like a Billionaire (App Store): 300 newest reviews (2026-09-16 to 2026-09-22), average 3.19★, 41% negative (1–2★). Top complaints: \"free gifts\" (7), \"pop ups\" (7), \"spend money\" (6).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-16T08:23:58.000Z",
        "to": "2026-09-22T09:58:37.000Z",
        "avgRating": 3.19,
        "stars": {
          "1": 95,
          "2": 28,
          "3": 28,
          "4": 22,
          "5": 127
        },
        "negativeShare": 41,
        "positiveShare": 49.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "free gifts",
          "reviews": 7
        },
        {
          "phrase": "pop ups",
          "reviews": 7
        },
        {
          "phrase": "spend money",
          "reviews": 6
        },
        {
          "phrase": "customer service",
          "reviews": 5
        },
        {
          "phrase": "free items",
          "reviews": 5
        },
        {
          "phrase": "free gift",
          "reviews": 4
        },
        {
          "phrase": "spinning wheel",
          "reviews": 4
        },
        {
          "phrase": "buy anything",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "shopping",
          "reviews": 18
        },
        {
          "phrase": "always",
          "reviews": 16
        },
        {
          "phrase": "customer service",
          "reviews": 6
        },
        {
          "phrase": "free items",
          "reviews": 6
        },
        {
          "phrase": "read descriptions",
          "reviews": 4
        },
        {
          "phrase": "quality items",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "4.85.0",
          "reviews": 89,
          "avgRating": 2.99,
          "negativeShare": 48.3
        },
        {
          "version": "4.84.0",
          "reviews": 211,
          "avgRating": 3.28,
          "negativeShare": 37.9
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "544007664",
      "bundleId": "com.google.ios.youtube",
      "title": "YouTube",
      "developer": "Google LLC",
      "url": "https://apps.apple.com/us/app/youtube/id544007664",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/b1/78/13b17848-b698-3724-af84-0b284dd4c54e/logo_youtube_2024_q4_color-0-0-1x_U007emarketing-0-0-0-7-0-0-0-85-220.png/512x512bb.jpg",
      "category": "Photo & Video",
      "price": 0,
      "currency": "USD",
      "rating": 4.67,
      "ratingCount": 49104174,
      "currentVersion": "21.38.2",
      "currentVersionReleased": "2026-09-21T14:05:16Z",
      "country": "US",
      "language": null,
      "input": "YouTube",
      "summary": "YouTube (App Store): 300 newest reviews (2026-09-20 to 2026-09-22), average 3.02★, 45% negative (1–2★). Top complaints: \"update\" (15), \"ads ads\" (11), \"amount ads\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-20T22:08:44.000Z",
        "to": "2026-09-22T11:21:56.000Z",
        "avgRating": 3.02,
        "stars": {
          "1": 119,
          "2": 16,
          "3": 23,
          "4": 23,
          "5": 119
        },
        "negativeShare": 45,
        "positiveShare": 47.3,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "update",
          "reviews": 15
        },
        {
          "phrase": "ads ads",
          "reviews": 11
        },
        {
          "phrase": "amount ads",
          "reviews": 4
        },
        {
          "phrase": "videos ads",
          "reviews": 4
        },
        {
          "phrase": "watch video",
          "reviews": 4
        },
        {
          "phrase": "another video",
          "reviews": 3
        },
        {
          "phrase": "gone down",
          "reviews": 3
        },
        {
          "phrase": "video another",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "videos",
          "reviews": 21
        },
        {
          "phrase": "ads",
          "reviews": 14
        },
        {
          "phrase": "watch",
          "reviews": 13
        },
        {
          "phrase": "always",
          "reviews": 8
        },
        {
          "phrase": "day",
          "reviews": 8
        },
        {
          "phrase": "amazing",
          "reviews": 7
        }
      ],
      "worstVersions": [
        {
          "version": "21.37.5",
          "reviews": 146,
          "avgRating": 2.91,
          "negativeShare": 47.9
        },
        {
          "version": "21.38.2",
          "reviews": 153,
          "avgRating": 3.12,
          "negativeShare": 42.5
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "878577184",
      "bundleId": "zzkko.com.ZZKKO",
      "title": "SHEIN - Shopping Online",
      "developer": "ROADGET BUSINESS PTE. LTD.",
      "url": "https://apps.apple.com/us/app/shein-shopping-online/id878577184",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/64/48/cb/6448cbd8-6786-bfee-c100-78191adaf404/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/512x512bb.jpg",
      "category": "Shopping",
      "price": 0,
      "currency": "USD",
      "rating": 4.73,
      "ratingCount": 3705181,
      "currentVersion": "15.4.2",
      "currentVersionReleased": "2026-09-17T09:05:15Z",
      "country": "US",
      "language": null,
      "input": "Shein",
      "summary": "SHEIN - Shopping Online (App Store): 300 newest reviews (2026-09-17 to 2026-09-22), average 3.98★, 23% negative (1–2★). Top complaints: \"never\" (12), \"scam\" (10), \"ordered\" (8).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-17T20:02:19.000Z",
        "to": "2026-09-22T11:34:38.000Z",
        "avgRating": 3.98,
        "stars": {
          "1": 50,
          "2": 19,
          "3": 16,
          "4": 16,
          "5": 199
        },
        "negativeShare": 23,
        "positiveShare": 71.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "never",
          "reviews": 12
        },
        {
          "phrase": "scam",
          "reviews": 10
        },
        {
          "phrase": "ordered",
          "reviews": 8
        },
        {
          "phrase": "delivered",
          "reviews": 7
        },
        {
          "phrase": "free gifts",
          "reviews": 3
        },
        {
          "phrase": "free shipping",
          "reviews": 3
        },
        {
          "phrase": "last order",
          "reviews": 3
        },
        {
          "phrase": "missing items",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "buena calidad",
          "reviews": 7
        },
        {
          "phrase": "muy buena",
          "reviews": 3
        },
        {
          "phrase": "muy bueno",
          "reviews": 3
        },
        {
          "phrase": "pop ups",
          "reviews": 3
        },
        {
          "phrase": "quality items",
          "reviews": 3
        },
        {
          "phrase": "todo muy",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "15.4.2",
          "reviews": 300,
          "avgRating": 3.98,
          "negativeShare": 23
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.ubercab",
      "bundleId": "com.ubercab",
      "title": "Uber: Rides, eats, hotels",
      "developer": "Uber Technologies, Inc.",
      "url": "https://play.google.com/store/apps/details?id=com.ubercab",
      "icon": "https://play-lh.googleusercontent.com/OXQnDlRtPa5ha6KCnKPqVmxHYBP7tjrAa7PXGNRqcwDC_J03HVeuEKcKrkcIqnfOqsF5uy3uwWxIXR067QHsNQ",
      "category": "MAPS_AND_NAVIGATION",
      "price": 0,
      "currency": "USD",
      "rating": 4.74,
      "ratingCount": 19912638,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Uber",
      "summary": "Uber: Rides, eats, hotels (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 3.76★, 28.3% negative (1–2★). Top complaints: \"driver\" (19), \"worst\" (14), \"drivers\" (13).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T01:33:23.000Z",
        "to": "2026-09-22T17:05:23.000Z",
        "avgRating": 3.76,
        "stars": {
          "1": 79,
          "2": 6,
          "3": 8,
          "4": 21,
          "5": 186
        },
        "negativeShare": 28.3,
        "positiveShare": 69,
        "developerReplyRate": 0.7
      },
      "topComplaints": [
        {
          "phrase": "driver",
          "reviews": 19
        },
        {
          "phrase": "worst",
          "reviews": 14
        },
        {
          "phrase": "drivers",
          "reviews": 13
        },
        {
          "phrase": "extra",
          "reviews": 9
        },
        {
          "phrase": "fare",
          "reviews": 9
        },
        {
          "phrase": "cancel ride",
          "reviews": 3
        },
        {
          "phrase": "completing ride",
          "reviews": 3
        },
        {
          "phrase": "customer service",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "service",
          "reviews": 20
        },
        {
          "phrase": "driver",
          "reviews": 13
        },
        {
          "phrase": "excellent",
          "reviews": 11
        },
        {
          "phrase": "experience",
          "reviews": 10
        },
        {
          "phrase": "ride",
          "reviews": 9
        },
        {
          "phrase": "friendly",
          "reviews": 6
        }
      ],
      "worstVersions": [
        {
          "version": "4.648.10003",
          "reviews": 198,
          "avgRating": 3.91,
          "negativeShare": 24.7
        },
        {
          "version": "4.647.10002",
          "reviews": 12,
          "avgRating": 3.92,
          "negativeShare": 25
        },
        {
          "version": "4.649.10000",
          "reviews": 8,
          "avgRating": 4,
          "negativeShare": 25
        },
        {
          "version": "4.646.10004",
          "reviews": 11,
          "avgRating": 4.45,
          "negativeShare": 9.1
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "297606951",
      "bundleId": "com.amazon.Amazon",
      "title": "Amazon Shopping",
      "developer": "AMZN Mobile LLC",
      "url": "https://apps.apple.com/us/app/amazon-shopping/id297606951",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/dc/65/34/dc65342f-f489-d8ee-d071-8a2c1abb1d3d/AppIcon-0-0-1x_U007epad-0-1-0-sRGB-0-85-220.png/512x512bb.jpg",
      "category": "Shopping",
      "price": 0,
      "currency": "USD",
      "rating": 4.83,
      "ratingCount": 8445817,
      "currentVersion": "27.16.0",
      "currentVersionReleased": "2026-09-14T22:04:22Z",
      "country": "US",
      "language": null,
      "input": "Amazon Shopping",
      "summary": "Amazon Shopping (App Store): 300 newest reviews (2026-09-14 to 2026-09-22), average 1.97★, 72% negative (1–2★). Top complaints: \"customer service\" (16), \"search results\" (10), \"dark mode\" (8).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-14T01:50:10.000Z",
        "to": "2026-09-22T10:46:36.000Z",
        "avgRating": 1.97,
        "stars": {
          "1": 185,
          "2": 31,
          "3": 28,
          "4": 19,
          "5": 37
        },
        "negativeShare": 72,
        "positiveShare": 18.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "customer service",
          "reviews": 16
        },
        {
          "phrase": "search results",
          "reviews": 10
        },
        {
          "phrase": "dark mode",
          "reviews": 8
        },
        {
          "phrase": "alexa search",
          "reviews": 7
        },
        {
          "phrase": "customer support",
          "reviews": 7
        },
        {
          "phrase": "next day",
          "reviews": 7
        },
        {
          "phrase": "delivery date",
          "reviews": 5
        },
        {
          "phrase": "prime membership",
          "reviews": 5
        }
      ],
      "topPraise": [
        {
          "phrase": "amazing",
          "reviews": 6
        },
        {
          "phrase": "easy",
          "reviews": 5
        },
        {
          "phrase": "shipping",
          "reviews": 5
        },
        {
          "phrase": "without",
          "reviews": 5
        },
        {
          "phrase": "anything",
          "reviews": 4
        },
        {
          "phrase": "button",
          "reviews": 4
        }
      ],
      "worstVersions": [
        {
          "version": "27.13.0",
          "reviews": 23,
          "avgRating": 1.74,
          "negativeShare": 73.9
        },
        {
          "version": "27.16.0",
          "reviews": 277,
          "avgRating": 1.99,
          "negativeShare": 71.8
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "me.lyft.android",
      "bundleId": "me.lyft.android",
      "title": "Lyft",
      "developer": "Lyft, Inc.",
      "url": "https://play.google.com/store/apps/details?id=me.lyft.android",
      "icon": "https://play-lh.googleusercontent.com/37tKpf8CVekD3Ui1KEoCGY-jjBO2dhWfE5qAd0Yc9-faeScc2Uea_OoNgJ_tsJ3hLdET-v1mH_-pMJGv3qXflg",
      "category": "MAPS_AND_NAVIGATION",
      "price": 0,
      "currency": "USD",
      "rating": 4.85,
      "ratingCount": 662071,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Lyft",
      "summary": "Lyft (Google Play): 300 newest reviews (2026-09-11 to 2026-09-22), average 2.3★, 65.7% negative (1–2★). Top complaints: \"customer service\" (17), \"find driver\" (8), \"cancel ride\" (7).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-11T11:24:07.000Z",
        "to": "2026-09-22T16:01:18.000Z",
        "avgRating": 2.3,
        "stars": {
          "1": 176,
          "2": 21,
          "3": 17,
          "4": 10,
          "5": 76
        },
        "negativeShare": 65.7,
        "positiveShare": 28.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "customer service",
          "reviews": 17
        },
        {
          "phrase": "find driver",
          "reviews": 8
        },
        {
          "phrase": "cancel ride",
          "reviews": 7
        },
        {
          "phrase": "ride take",
          "reviews": 5
        },
        {
          "phrase": "delete account",
          "reviews": 4
        },
        {
          "phrase": "minute ride",
          "reviews": 4
        },
        {
          "phrase": "minutes away",
          "reviews": 4
        },
        {
          "phrase": "minutes driver",
          "reviews": 4
        }
      ],
      "topPraise": [
        {
          "phrase": "drivers",
          "reviews": 14
        },
        {
          "phrase": "driver",
          "reviews": 12
        },
        {
          "phrase": "always",
          "reviews": 10
        },
        {
          "phrase": "ride",
          "reviews": 9
        },
        {
          "phrase": "better uber",
          "reviews": 3
        },
        {
          "phrase": "easy navigate",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "2026.33.31.1787939083",
          "reviews": 16,
          "avgRating": 1.94,
          "negativeShare": 81.3
        },
        {
          "version": "2026.35.3.1788938800",
          "reviews": 109,
          "avgRating": 2.17,
          "negativeShare": 68.8
        },
        {
          "version": "2026.34.3.1788364103",
          "reviews": 103,
          "avgRating": 2.72,
          "negativeShare": 53.4
        },
        {
          "version": "2026.32.3.1787124376",
          "reviews": 5,
          "avgRating": 3.4,
          "negativeShare": 40
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "368677368",
      "bundleId": "com.ubercab.UberClient",
      "title": "Uber - Rides, Eats, Hotels",
      "developer": "Uber Technologies, Inc.",
      "url": "https://apps.apple.com/us/app/uber-rides-eats-hotels/id368677368",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/44/1a/85/441a85d4-6bf8-5542-15ca-d28b5b278824/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/512x512bb.jpg",
      "category": "Travel",
      "price": 0,
      "currency": "USD",
      "rating": 4.9,
      "ratingCount": 16889758,
      "currentVersion": "3.740.10001",
      "currentVersionReleased": "2026-09-21T00:05:20Z",
      "country": "US",
      "language": null,
      "input": "Uber",
      "summary": "Uber - Rides, Eats, Hotels (App Store): 300 newest reviews (2026-09-19 to 2026-09-22), average 3.94★, 25.3% negative (1–2★). Top complaints: \"ride\" (23), \"drivers\" (19), \"driver\" (17).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-19T12:18:39.000Z",
        "to": "2026-09-22T11:41:01.000Z",
        "avgRating": 3.94,
        "stars": {
          "1": 62,
          "2": 14,
          "3": 11,
          "4": 5,
          "5": 208
        },
        "negativeShare": 25.3,
        "positiveShare": 71,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "ride",
          "reviews": 23
        },
        {
          "phrase": "drivers",
          "reviews": 19
        },
        {
          "phrase": "driver",
          "reviews": 17
        },
        {
          "phrase": "minutes",
          "reviews": 12
        },
        {
          "phrase": "order",
          "reviews": 9
        },
        {
          "phrase": "customer service",
          "reviews": 8
        },
        {
          "phrase": "customer support",
          "reviews": 3
        },
        {
          "phrase": "horrible customer",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "highly recommend",
          "reviews": 9
        },
        {
          "phrase": "safe driver",
          "reviews": 9
        },
        {
          "phrase": "excellent driver",
          "reviews": 8
        },
        {
          "phrase": "awesome driver",
          "reviews": 7
        },
        {
          "phrase": "car clean",
          "reviews": 7
        },
        {
          "phrase": "clean car",
          "reviews": 6
        }
      ],
      "worstVersions": [
        {
          "version": "3.740.10001",
          "reviews": 115,
          "avgRating": 3.75,
          "negativeShare": 29.6
        },
        {
          "version": "3.739.10000",
          "reviews": 185,
          "avgRating": 4.06,
          "negativeShare": 22.7
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "719972451",
      "bundleId": "doordash.DoorDashConsumer",
      "title": "DoorDash: Food, Grocery, More",
      "developer": "DoorDash, Inc.",
      "url": "https://apps.apple.com/us/app/doordash-food-grocery-more/id719972451",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e2/9c/76/e29c766a-8508-17e7-ccb3-2f3274dc5b8e/AppIcon-0-0-1x_U007ephone-0-1-sRGB-85-220.png/512x512bb.jpg",
      "category": "Food & Drink",
      "price": 0,
      "currency": "USD",
      "rating": 4.77,
      "ratingCount": 23232784,
      "currentVersion": "8.37.0",
      "currentVersionReleased": "2026-09-21T05:00:14Z",
      "country": "US",
      "language": null,
      "input": "DoorDash",
      "summary": "DoorDash: Food, Grocery, More (App Store): 300 newest reviews (2026-09-20 to 2026-09-22), average 3.11★, 45% negative (1–2★). Top complaints: \"door dash\" (9), \"customer service\" (8), \"give refund\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-20T02:43:19.000Z",
        "to": "2026-09-22T11:37:39.000Z",
        "avgRating": 3.11,
        "stars": {
          "1": 110,
          "2": 25,
          "3": 20,
          "4": 13,
          "5": 132
        },
        "negativeShare": 45,
        "positiveShare": 48.3,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "door dash",
          "reviews": 9
        },
        {
          "phrase": "customer service",
          "reviews": 8
        },
        {
          "phrase": "give refund",
          "reviews": 4
        },
        {
          "phrase": "order delivered",
          "reviews": 4
        },
        {
          "phrase": "order never",
          "reviews": 4
        },
        {
          "phrase": "poor service",
          "reviews": 4
        },
        {
          "phrase": "bad service",
          "reviews": 3
        },
        {
          "phrase": "cancel order",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "service",
          "reviews": 18
        },
        {
          "phrase": "door dash",
          "reviews": 16
        },
        {
          "phrase": "dash pass",
          "reviews": 4
        },
        {
          "phrase": "easy order",
          "reviews": 3
        },
        {
          "phrase": "life easier",
          "reviews": 3
        },
        {
          "phrase": "uber eats",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "8.36.0",
          "reviews": 173,
          "avgRating": 3.1,
          "negativeShare": 45.7
        },
        {
          "version": "8.37.0",
          "reviews": 127,
          "avgRating": 3.11,
          "negativeShare": 44.1
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "529379082",
      "bundleId": "com.zimride.instant",
      "title": "Lyft",
      "developer": "Lyft, Inc.",
      "url": "https://apps.apple.com/us/app/lyft/id529379082",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/79/56/0c/79560c44-a9f9-0cac-a0f1-3750b76b696f/PassengerRelease-0-0-1x_U007ephone-0-1-sRGB-85-220.png/512x512bb.jpg",
      "category": "Travel",
      "price": 0,
      "currency": "USD",
      "rating": 4.92,
      "ratingCount": 17706845,
      "currentVersion": "2026.36.3",
      "currentVersionReleased": "2026-09-21T19:21:19Z",
      "country": "US",
      "language": null,
      "input": "Lyft",
      "summary": "Lyft (App Store): 300 newest reviews (2026-09-17 to 2026-09-22), average 3.66★, 31% negative (1–2★). Top complaints: \"customer service\" (9), \"find ride\" (5), \"find driver\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-17T21:04:51.000Z",
        "to": "2026-09-22T11:17:40.000Z",
        "avgRating": 3.66,
        "stars": {
          "1": 79,
          "2": 14,
          "3": 19,
          "4": 6,
          "5": 182
        },
        "negativeShare": 31,
        "positiveShare": 62.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "customer service",
          "reviews": 9
        },
        {
          "phrase": "find ride",
          "reviews": 5
        },
        {
          "phrase": "find driver",
          "reviews": 4
        },
        {
          "phrase": "priority pick",
          "reviews": 4
        },
        {
          "phrase": "priority pickup",
          "reviews": 4
        },
        {
          "phrase": "wait minutes",
          "reviews": 4
        },
        {
          "phrase": "book ride",
          "reviews": 3
        },
        {
          "phrase": "canceling ride",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "clean car",
          "reviews": 7
        },
        {
          "phrase": "customer service",
          "reviews": 5
        },
        {
          "phrase": "driver driver",
          "reviews": 5
        },
        {
          "phrase": "better uber",
          "reviews": 4
        },
        {
          "phrase": "driver wonderful",
          "reviews": 4
        },
        {
          "phrase": "experience driver",
          "reviews": 4
        }
      ],
      "worstVersions": [
        {
          "version": "2026.36.3",
          "reviews": 37,
          "avgRating": 3.38,
          "negativeShare": 37.8
        },
        {
          "version": "2026.35.31",
          "reviews": 263,
          "avgRating": 3.7,
          "negativeShare": 30
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "401626263",
      "bundleId": "com.airbnb.app",
      "title": "Airbnb",
      "developer": "Airbnb, Inc.",
      "url": "https://apps.apple.com/us/app/airbnb/id401626263",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c6/98/23/c6982364-f3f2-31d1-51cf-7ef18a27f8e4/AppIcon-0-0-1x_U007epad-0-1-0-0-0-85-220.png/512x512bb.jpg",
      "category": "Travel",
      "price": 0,
      "currency": "USD",
      "rating": 4.76,
      "ratingCount": 702795,
      "currentVersion": "26.38.1",
      "currentVersionReleased": "2026-09-18T12:26:15Z",
      "country": "US",
      "language": null,
      "input": "Airbnb",
      "summary": "Airbnb (App Store): 300 newest reviews (2026-07-17 to 2026-09-22), average 1.24★, 93.3% negative (1–2★). Top complaints: \"customer service\" (41), \"customer support\" (16), \"bad review\" (8).",
      "sample": {
        "reviews": 300,
        "from": "2026-07-17T15:09:27.000Z",
        "to": "2026-09-22T03:28:00.000Z",
        "avgRating": 1.24,
        "stars": {
          "1": 258,
          "2": 22,
          "3": 15,
          "4": 1,
          "5": 4
        },
        "negativeShare": 93.3,
        "positiveShare": 1.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "customer service",
          "reviews": 41
        },
        {
          "phrase": "customer support",
          "reviews": 16
        },
        {
          "phrase": "bad review",
          "reviews": 8
        },
        {
          "phrase": "last minute",
          "reviews": 8
        },
        {
          "phrase": "air bnb",
          "reviews": 7
        },
        {
          "phrase": "place stay",
          "reviews": 7
        },
        {
          "phrase": "cancellation policy",
          "reviews": 6
        },
        {
          "phrase": "during stay",
          "reviews": 6
        }
      ],
      "topPraise": [
        {
          "phrase": "days",
          "reviews": 2
        },
        {
          "phrase": "last",
          "reviews": 2
        }
      ],
      "worstVersions": [
        {
          "version": "26.38",
          "reviews": 6,
          "avgRating": 1,
          "negativeShare": 100
        },
        {
          "version": "26.30",
          "reviews": 26,
          "avgRating": 1.12,
          "negativeShare": 100
        },
        {
          "version": "26.31",
          "reviews": 38,
          "avgRating": 1.16,
          "negativeShare": 94.7
        },
        {
          "version": "26.29",
          "reviews": 29,
          "avgRating": 1.17,
          "negativeShare": 96.6
        },
        {
          "version": "26.35",
          "reviews": 11,
          "avgRating": 1.18,
          "negativeShare": 90.9
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.dd.doordash",
      "bundleId": "com.dd.doordash",
      "title": "DoorDash: Food, Grocery, More",
      "developer": "DoorDash",
      "url": "https://play.google.com/store/apps/details?id=com.dd.doordash",
      "icon": "https://play-lh.googleusercontent.com/daqnb5FdirTUewbv81mzwbnhD6_d1ITPYjM-XBFykk3QXRebKeaZLwWjyIbFKzLaEm6c12_wqVEHQhVrX3kO",
      "category": "FOOD_AND_DRINK",
      "price": 0,
      "currency": "USD",
      "rating": 4.66,
      "ratingCount": 6205856,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "DoorDash",
      "summary": "DoorDash: Food, Grocery, More (Google Play): 300 newest reviews (2026-09-19 to 2026-09-22), average 2.75★, 54.7% negative (1–2★). Top complaints: \"customer service\" (17), \"door dash\" (11), \"uber eats\" (6).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-19T21:16:45.000Z",
        "to": "2026-09-22T17:26:04.000Z",
        "avgRating": 2.75,
        "stars": {
          "1": 148,
          "2": 16,
          "3": 12,
          "4": 12,
          "5": 112
        },
        "negativeShare": 54.7,
        "positiveShare": 41.3,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "customer service",
          "reviews": 17
        },
        {
          "phrase": "door dash",
          "reviews": 11
        },
        {
          "phrase": "uber eats",
          "reviews": 6
        },
        {
          "phrase": "missing items",
          "reviews": 4
        },
        {
          "phrase": "customer support",
          "reviews": 3
        },
        {
          "phrase": "horrible customer",
          "reviews": 3
        },
        {
          "phrase": "never delivered",
          "reviews": 3
        },
        {
          "phrase": "order hours",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "awesome",
          "reviews": 6
        },
        {
          "phrase": "convenient",
          "reviews": 5
        },
        {
          "phrase": "delivery",
          "reviews": 5
        },
        {
          "phrase": "customer service",
          "reviews": 3
        },
        {
          "phrase": "easy order",
          "reviews": 3
        },
        {
          "phrase": "first order",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "15.292.2",
          "reviews": 24,
          "avgRating": 2.92,
          "negativeShare": 50
        },
        {
          "version": "15.293.0",
          "reviews": 213,
          "avgRating": 2.96,
          "negativeShare": 48.8
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.airbnb.android",
      "bundleId": "com.airbnb.android",
      "title": "Airbnb",
      "developer": "Airbnb",
      "url": "https://play.google.com/store/apps/details?id=com.airbnb.android",
      "icon": "https://play-lh.googleusercontent.com/PDPmzZUDSmFa33PmzoZ_OWLeIbj23UtGFE9fXVEVjfuyMGvPygT-v9N7bFsJwc8PojCmw72i8Xn45qHElm8b",
      "category": "TRAVEL_AND_LOCAL",
      "price": 0,
      "currency": "USD",
      "rating": 4.55,
      "ratingCount": 1966563,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Airbnb",
      "summary": "Airbnb (Google Play): 300 newest reviews (2026-09-14 to 2026-09-22), average 3.9★, 25.3% negative (1–2★). Top complaints: \"customer service\" (9), \"booking\" (8), \"host\" (8).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-14T06:11:37.000Z",
        "to": "2026-09-22T17:12:34.000Z",
        "avgRating": 3.9,
        "stars": {
          "1": 64,
          "2": 12,
          "3": 12,
          "4": 14,
          "5": 198
        },
        "negativeShare": 25.3,
        "positiveShare": 70.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "customer service",
          "reviews": 9
        },
        {
          "phrase": "booking",
          "reviews": 8
        },
        {
          "phrase": "host",
          "reviews": 8
        },
        {
          "phrase": "experience",
          "reviews": 7
        },
        {
          "phrase": "book",
          "reviews": 6
        },
        {
          "phrase": "hotel",
          "reviews": 6
        },
        {
          "phrase": "account",
          "reviews": 5
        },
        {
          "phrase": "bad",
          "reviews": 5
        }
      ],
      "topPraise": [
        {
          "phrase": "booking",
          "reviews": 12
        },
        {
          "phrase": "easy navigate",
          "reviews": 6
        },
        {
          "phrase": "places stay",
          "reviews": 5
        },
        {
          "phrase": "easy find",
          "reviews": 4
        },
        {
          "phrase": "always find",
          "reviews": 3
        },
        {
          "phrase": "find places",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "26.38",
          "reviews": 137,
          "avgRating": 3.91,
          "negativeShare": 24.1
        },
        {
          "version": "26.37",
          "reviews": 85,
          "avgRating": 4.2,
          "negativeShare": 18.8
        },
        {
          "version": "26.36",
          "reviews": 6,
          "avgRating": 4.83,
          "negativeShare": 0
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "547702041",
      "bundleId": "com.cardify.tinder",
      "title": "Tinder Dating App: Date & Chat",
      "developer": "Tinder LLC",
      "url": "https://apps.apple.com/us/app/tinder-dating-app-date-chat/id547702041",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e8/e3/a1/e8e3a13b-0f65-b7f4-cbf7-bf36f0000705/AppIcon-BrandFlame-0-0-1x_U007ephone-0-1-0-0-sRGB-0-85-220.png/512x512bb.jpg",
      "category": "Lifestyle",
      "price": 0,
      "currency": "USD",
      "rating": 4.2,
      "ratingCount": 1750447,
      "currentVersion": "17.36.0",
      "currentVersionReleased": "2026-09-22T16:46:21Z",
      "country": "US",
      "language": null,
      "input": "Tinder",
      "summary": "Tinder Dating App: Date & Chat (App Store): 300 newest reviews (2026-08-31 to 2026-09-22), average 1.77★, 80.7% negative (1–2★). Top complaints: \"banned reason\" (9), \"waste money\" (8), \"fake profiles\" (7).",
      "sample": {
        "reviews": 300,
        "from": "2026-08-31T12:56:47.000Z",
        "to": "2026-09-22T10:59:06.000Z",
        "avgRating": 1.77,
        "stars": {
          "1": 215,
          "2": 27,
          "3": 11,
          "4": 6,
          "5": 41
        },
        "negativeShare": 80.7,
        "positiveShare": 15.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "banned reason",
          "reviews": 9
        },
        {
          "phrase": "waste money",
          "reviews": 8
        },
        {
          "phrase": "fake profiles",
          "reviews": 7
        },
        {
          "phrase": "miles away",
          "reviews": 7
        },
        {
          "phrase": "see likes",
          "reviews": 6
        },
        {
          "phrase": "account banned",
          "reviews": 5
        },
        {
          "phrase": "match group",
          "reviews": 5
        },
        {
          "phrase": "meet people",
          "reviews": 5
        }
      ],
      "topPraise": [
        {
          "phrase": "find",
          "reviews": 5
        },
        {
          "phrase": "people",
          "reviews": 5
        },
        {
          "phrase": "life",
          "reviews": 4
        },
        {
          "phrase": "looking",
          "reviews": 4
        },
        {
          "phrase": "meet",
          "reviews": 4
        },
        {
          "phrase": "met",
          "reviews": 4
        }
      ],
      "worstVersions": [
        {
          "version": "17.34.0",
          "reviews": 104,
          "avgRating": 1.71,
          "negativeShare": 83.7
        },
        {
          "version": "17.33.0",
          "reviews": 122,
          "avgRating": 1.73,
          "negativeShare": 79.5
        },
        {
          "version": "17.35.2",
          "reviews": 19,
          "avgRating": 1.74,
          "negativeShare": 84.2
        },
        {
          "version": "17.32.1",
          "reviews": 9,
          "avgRating": 1.89,
          "negativeShare": 77.8
        },
        {
          "version": "17.35.1",
          "reviews": 46,
          "avgRating": 2,
          "negativeShare": 76.1
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "447188370",
      "bundleId": "com.toyopagroup.picaboo",
      "title": "Snapchat",
      "developer": "Snap, Inc.",
      "url": "https://apps.apple.com/us/app/snapchat/id447188370",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/37/21/58/372158fe-98a6-5e2f-2a43-feb2ca74619a/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/512x512bb.jpg",
      "category": "Photo & Video",
      "price": 0,
      "currency": "USD",
      "rating": 4.51,
      "ratingCount": 5943830,
      "currentVersion": "14.25.0.48",
      "currentVersionReleased": "2026-09-23T11:01:36Z",
      "country": "US",
      "language": null,
      "input": "Snapchat",
      "summary": "Snapchat (App Store): 300 newest reviews (2026-09-14 to 2026-09-22), average 2.08★, 70.3% negative (1–2★). Top complaints: \"money hungry\" (10), \"keep memories\" (7), \"pay keep\" (6).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-14T13:36:23.000Z",
        "to": "2026-09-22T11:11:04.000Z",
        "avgRating": 2.08,
        "stars": {
          "1": 185,
          "2": 26,
          "3": 19,
          "4": 19,
          "5": 51
        },
        "negativeShare": 70.3,
        "positiveShare": 23.3,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "money hungry",
          "reviews": 10
        },
        {
          "phrase": "keep memories",
          "reviews": 7
        },
        {
          "phrase": "pay keep",
          "reviews": 6
        },
        {
          "phrase": "save memories",
          "reviews": 6
        },
        {
          "phrase": "ads ads",
          "reviews": 5
        },
        {
          "phrase": "delete memories",
          "reviews": 5
        },
        {
          "phrase": "pay memories",
          "reviews": 5
        },
        {
          "phrase": "social media",
          "reviews": 5
        }
      ],
      "topPraise": [
        {
          "phrase": "friends",
          "reviews": 7
        },
        {
          "phrase": "filters",
          "reviews": 6
        },
        {
          "phrase": "fun",
          "reviews": 6
        },
        {
          "phrase": "add",
          "reviews": 5
        },
        {
          "phrase": "people",
          "reviews": 5
        },
        {
          "phrase": "front camera",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "14.23.0.56",
          "reviews": 124,
          "avgRating": 1.91,
          "negativeShare": 76.6
        },
        {
          "version": "14.24.0.54",
          "reviews": 64,
          "avgRating": 1.98,
          "negativeShare": 71.9
        },
        {
          "version": "14.24.1.0",
          "reviews": 112,
          "avgRating": 2.33,
          "negativeShare": 62.5
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.snapchat.android",
      "bundleId": "com.snapchat.android",
      "title": "Snapchat",
      "developer": "Snap Inc",
      "url": "https://play.google.com/store/apps/details?id=com.snapchat.android",
      "icon": "https://play-lh.googleusercontent.com/nOJWJoDAzuRSHmlFfpzHXAj8UbTJwk_JGYf0uAPTKPtiiIX_2Y7r5ATO1ZtxHRqaFTqfIDZ40PnBK4hukeJh",
      "category": "COMMUNICATION",
      "price": 0,
      "currency": "USD",
      "rating": 4.21,
      "ratingCount": 39763904,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Snapchat",
      "summary": "Snapchat (Google Play): 300 newest reviews (2026-09-21 to 2026-09-22), average 3.68★, 29.3% negative (1–2★). Top complaints: \"bad\" (8), \"fix\" (7), \"account\" (6). Worst version: 14.23.0.54 (3.14★ over 21 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T14:32:41.000Z",
        "to": "2026-09-22T17:15:51.000Z",
        "avgRating": 3.68,
        "stars": {
          "1": 68,
          "2": 20,
          "3": 18,
          "4": 29,
          "5": 165
        },
        "negativeShare": 29.3,
        "positiveShare": 64.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "bad",
          "reviews": 8
        },
        {
          "phrase": "fix",
          "reviews": 7
        },
        {
          "phrase": "account",
          "reviews": 6
        },
        {
          "phrase": "phone",
          "reviews": 6
        },
        {
          "phrase": "give",
          "reviews": 5
        },
        {
          "phrase": "notifications",
          "reviews": 5
        },
        {
          "phrase": "device",
          "reviews": 4
        },
        {
          "phrase": "friends",
          "reviews": 4
        }
      ],
      "topPraise": [
        {
          "phrase": "filters",
          "reviews": 11
        },
        {
          "phrase": "aap",
          "reviews": 8
        },
        {
          "phrase": "connected friends",
          "reviews": 4
        },
        {
          "phrase": "photos videos",
          "reviews": 4
        },
        {
          "phrase": "sharing photos",
          "reviews": 3
        },
        {
          "phrase": "staying connected",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "14.23.0.54",
          "reviews": 21,
          "avgRating": 3.14,
          "negativeShare": 42.9
        },
        {
          "version": "14.24.0.46",
          "reviews": 107,
          "avgRating": 3.61,
          "negativeShare": 31.8
        },
        {
          "version": "14.22.0.48",
          "reviews": 20,
          "avgRating": 4.15,
          "negativeShare": 20
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.tinder",
      "bundleId": "com.tinder",
      "title": "Tinder Dating App: Chat & Date",
      "developer": "Tinder LLC",
      "url": "https://play.google.com/store/apps/details?id=com.tinder",
      "icon": "https://play-lh.googleusercontent.com/VaExVMyjnrd9PkIAKchSBK6Eo7zb4A2rriDbD3pUvmveAy46StPS-Hs5mYVIP9upZV4YCJxRoQRnj77FAaQd2A",
      "category": "DATING",
      "price": 0,
      "currency": "USD",
      "rating": 3.9,
      "ratingCount": 9199057,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Tinder",
      "summary": "Tinder Dating App: Chat & Date (Google Play): 300 newest reviews (2026-09-19 to 2026-09-22), average 2.67★, 56% negative (1–2★). Top complaints: \"waste money\" (9), \"delete account\" (7), \"likes sent\" (7).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-19T11:40:54.000Z",
        "to": "2026-09-22T16:54:27.000Z",
        "avgRating": 2.67,
        "stars": {
          "1": 153,
          "2": 15,
          "3": 13,
          "4": 16,
          "5": 103
        },
        "negativeShare": 56,
        "positiveShare": 39.7,
        "developerReplyRate": 0.7
      },
      "topComplaints": [
        {
          "phrase": "waste money",
          "reviews": 9
        },
        {
          "phrase": "delete account",
          "reviews": 7
        },
        {
          "phrase": "likes sent",
          "reviews": 7
        },
        {
          "phrase": "top picks",
          "reviews": 6
        },
        {
          "phrase": "fake profiles",
          "reviews": 4
        },
        {
          "phrase": "contact support",
          "reviews": 3
        },
        {
          "phrase": "phone number",
          "reviews": 3
        },
        {
          "phrase": "see liked",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "people",
          "reviews": 8
        },
        {
          "phrase": "amazing",
          "reviews": 5
        },
        {
          "phrase": "easy",
          "reviews": 4
        },
        {
          "phrase": "experience",
          "reviews": 4
        },
        {
          "phrase": "profile",
          "reviews": 4
        },
        {
          "phrase": "never",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "17.34.1",
          "reviews": 86,
          "avgRating": 2.94,
          "negativeShare": 52.3
        },
        {
          "version": "17.35.0",
          "reviews": 120,
          "avgRating": 3.05,
          "negativeShare": 44.2
        },
        {
          "version": "17.33.1",
          "reviews": 8,
          "avgRating": 3.5,
          "negativeShare": 37.5
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.twitter.android",
      "bundleId": "com.twitter.android",
      "title": "X",
      "developer": "X Corp.",
      "url": "https://play.google.com/store/apps/details?id=com.twitter.android",
      "icon": "https://play-lh.googleusercontent.com/IsLsCD4eLC2CYvlkgTI6Z5TROj0BJIBgUF7BZ5eliTzyyTjqG_mbofeG4kw2s7oG_JZMSi5ErLz_qsDi169C8w",
      "category": "NEWS_AND_MAGAZINES",
      "price": 0,
      "currency": "USD",
      "rating": 4.8,
      "ratingCount": 24320410,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "X",
      "summary": "X (Google Play): 300 newest reviews (2026-09-21 to 2026-09-22), average 4.28★, 15% negative (1–2★). Top complaints: \"official\" (6), \"update\" (5), \"account\" (4). Worst version: 12.28.0-prod.01 (3.56★ over 9 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T19:59:00.000Z",
        "to": "2026-09-22T16:31:33.000Z",
        "avgRating": 4.28,
        "stars": {
          "1": 40,
          "2": 5,
          "3": 11,
          "4": 19,
          "5": 225
        },
        "negativeShare": 15,
        "positiveShare": 81.3,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "official",
          "reviews": 6
        },
        {
          "phrase": "update",
          "reviews": 5
        },
        {
          "phrase": "account",
          "reviews": 4
        },
        {
          "phrase": "log",
          "reviews": 4
        },
        {
          "phrase": "open",
          "reviews": 4
        },
        {
          "phrase": "unable",
          "reviews": 4
        },
        {
          "phrase": "issue",
          "reviews": 3
        },
        {
          "phrase": "keep",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "elon",
          "reviews": 10
        },
        {
          "phrase": "excellent",
          "reviews": 9
        },
        {
          "phrase": "news",
          "reviews": 9
        },
        {
          "phrase": "thank",
          "reviews": 8
        },
        {
          "phrase": "free speech",
          "reviews": 4
        },
        {
          "phrase": "social media",
          "reviews": 4
        }
      ],
      "worstVersions": [
        {
          "version": "12.28.0-prod.01",
          "reviews": 9,
          "avgRating": 3.56,
          "negativeShare": 33.3
        },
        {
          "version": "12.16.3-release.0",
          "reviews": 7,
          "avgRating": 3.86,
          "negativeShare": 28.6
        },
        {
          "version": "12.27.1-prod.01",
          "reviews": 151,
          "avgRating": 4.23,
          "negativeShare": 14.6
        },
        {
          "version": "12.27.0-prod.01",
          "reviews": 6,
          "avgRating": 4.33,
          "negativeShare": 16.7
        },
        {
          "version": "12.25.2-prod.01",
          "reviews": 48,
          "avgRating": 4.71,
          "negativeShare": 6.3
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "333903271",
      "bundleId": "com.atebits.Tweetie2",
      "title": "X",
      "developer": "X Corp.",
      "url": "https://apps.apple.com/us/app/x/id333903271",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a5/41/30/a54130a2-e1ab-0e52-5e86-7fcbee70f9f8/ProductionAppIcon-0-0-1x_U007emarketing-0-8-0-0-0-85-220.png/512x512bb.jpg",
      "category": "News",
      "price": 0,
      "currency": "USD",
      "rating": 4.58,
      "ratingCount": 11050386,
      "currentVersion": "12.28.1",
      "currentVersionReleased": "2026-09-21T14:28:47Z",
      "country": "US",
      "language": null,
      "input": "X",
      "summary": "X (App Store): 300 newest reviews (2026-09-17 to 2026-09-22), average 3.27★, 40.3% negative (1–2★). Top complaints: \"bots\" (11), \"people\" (11), \"free speech\" (8).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-17T17:55:10.000Z",
        "to": "2026-09-22T11:44:35.000Z",
        "avgRating": 3.27,
        "stars": {
          "1": 107,
          "2": 14,
          "3": 17,
          "4": 14,
          "5": 148
        },
        "negativeShare": 40.3,
        "positiveShare": 54,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "bots",
          "reviews": 11
        },
        {
          "phrase": "people",
          "reviews": 11
        },
        {
          "phrase": "free speech",
          "reviews": 8
        },
        {
          "phrase": "customer service",
          "reviews": 5
        },
        {
          "phrase": "account suspended",
          "reviews": 4
        },
        {
          "phrase": "elon musk",
          "reviews": 4
        },
        {
          "phrase": "social media",
          "reviews": 3
        },
        {
          "phrase": "terrible terrible",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "twitter",
          "reviews": 16
        },
        {
          "phrase": "news",
          "reviews": 15
        },
        {
          "phrase": "social media",
          "reviews": 8
        },
        {
          "phrase": "elon musk",
          "reviews": 5
        },
        {
          "phrase": "free speech",
          "reviews": 4
        },
        {
          "phrase": "thank elon",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "12.27.1",
          "reviews": 74,
          "avgRating": 2.95,
          "negativeShare": 50
        },
        {
          "version": "12.28",
          "reviews": 109,
          "avgRating": 3.29,
          "negativeShare": 38.5
        },
        {
          "version": "12.28.1",
          "reviews": 54,
          "avgRating": 3.37,
          "negativeShare": 38.9
        },
        {
          "version": "12.27",
          "reviews": 63,
          "avgRating": 3.54,
          "negativeShare": 33.3
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "1232780281",
      "bundleId": "notion.id",
      "title": "Notion: Notes, Tasks, AI",
      "developer": "Notion Labs, Incorporated",
      "url": "https://apps.apple.com/us/app/notion-notes-tasks-ai/id1232780281",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/ab/38/60/ab386088-0576-40a1-a898-fbed2356b3d2/AppIconProd-0-0-1x_U007epad-0-0-0-1-0-0-85-220.png/512x512bb.jpg",
      "category": "Productivity",
      "price": 0,
      "currency": "USD",
      "rating": 4.78,
      "ratingCount": 90199,
      "currentVersion": "1.7.340",
      "currentVersionReleased": "2026-09-22T15:23:11Z",
      "country": "US",
      "language": null,
      "input": "Notion",
      "summary": "Notion: Notes, Tasks, AI (App Store): 300 newest reviews (2026-04-18 to 2026-09-21), average 3.28★, 40.3% negative (1–2★). Top complaints: \"user experience\" (4), \"cannot see\" (3), \"google docs\" (3). Worst version: 1.7.336 (2★ over 5 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-04-18T14:46:02.000Z",
        "to": "2026-09-21T19:21:30.000Z",
        "avgRating": 3.28,
        "stars": {
          "1": 73,
          "2": 48,
          "3": 28,
          "4": 25,
          "5": 126
        },
        "negativeShare": 40.3,
        "positiveShare": 50.3,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "user experience",
          "reviews": 4
        },
        {
          "phrase": "cannot see",
          "reviews": 3
        },
        {
          "phrase": "google docs",
          "reviews": 3
        },
        {
          "phrase": "incredibly buggy",
          "reviews": 3
        },
        {
          "phrase": "iphone ipad",
          "reviews": 3
        },
        {
          "phrase": "iphone pro",
          "reviews": 3
        },
        {
          "phrase": "keyboard pop",
          "reviews": 3
        },
        {
          "phrase": "latest update",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "life",
          "reviews": 22
        },
        {
          "phrase": "free version",
          "reviews": 4
        },
        {
          "phrase": "learning curve",
          "reviews": 4
        },
        {
          "phrase": "keep everything",
          "reviews": 3
        },
        {
          "phrase": "keep work",
          "reviews": 3
        },
        {
          "phrase": "second brain",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "1.7.336",
          "reviews": 5,
          "avgRating": 2,
          "negativeShare": 60
        },
        {
          "version": "1.7.301",
          "reviews": 10,
          "avgRating": 2.2,
          "negativeShare": 70
        },
        {
          "version": "1.7.317",
          "reviews": 5,
          "avgRating": 2.6,
          "negativeShare": 40
        },
        {
          "version": "1.7.325",
          "reviews": 6,
          "avgRating": 2.67,
          "negativeShare": 66.7
        },
        {
          "version": "1.7.300",
          "reviews": 7,
          "avgRating": 2.71,
          "negativeShare": 57.1
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "notion.id",
      "bundleId": "notion.id",
      "title": "Notion: AI Workspace",
      "developer": "Notion Labs, Inc.",
      "url": "https://play.google.com/store/apps/details?id=notion.id",
      "icon": "https://play-lh.googleusercontent.com/-GY1Xv9hhhK_RFJCCb-rvDX8OMR8Fj68AgcRIFcD8zIXlOA8pG-L-cuOJbgSs_U6GGGyGs8qiiQsjIfEBazE8g",
      "category": "PRODUCTIVITY",
      "price": 0,
      "currency": "USD",
      "rating": 4.6,
      "ratingCount": 393301,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Notion",
      "summary": "Notion: AI Workspace (Google Play): 300 newest reviews (2026-08-20 to 2026-09-22), average 3.97★, 21.3% negative (1–2★). Top complaints: \"slow\" (7), \"working\" (6), \"open\" (5).",
      "sample": {
        "reviews": 300,
        "from": "2026-08-20T13:27:18.000Z",
        "to": "2026-09-22T15:52:10.000Z",
        "avgRating": 3.97,
        "stars": {
          "1": 49,
          "2": 15,
          "3": 18,
          "4": 33,
          "5": 185
        },
        "negativeShare": 21.3,
        "positiveShare": 72.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "slow",
          "reviews": 7
        },
        {
          "phrase": "working",
          "reviews": 6
        },
        {
          "phrase": "open",
          "reviews": 5
        },
        {
          "phrase": "bugs",
          "reviews": 4
        },
        {
          "phrase": "experience",
          "reviews": 4
        },
        {
          "phrase": "features",
          "reviews": 4
        },
        {
          "phrase": "mobile",
          "reviews": 4
        },
        {
          "phrase": "notes",
          "reviews": 4
        }
      ],
      "topPraise": [
        {
          "phrase": "notes",
          "reviews": 15
        },
        {
          "phrase": "amazing",
          "reviews": 11
        },
        {
          "phrase": "productivity",
          "reviews": 11
        },
        {
          "phrase": "useful",
          "reviews": 11
        },
        {
          "phrase": "work",
          "reviews": 11
        },
        {
          "phrase": "note taking",
          "reviews": 4
        }
      ],
      "worstVersions": [
        {
          "version": "0.6.4160",
          "reviews": 20,
          "avgRating": 3.7,
          "negativeShare": 30
        },
        {
          "version": "0.6.4068",
          "reviews": 18,
          "avgRating": 3.72,
          "negativeShare": 27.8
        },
        {
          "version": "0.6.4114",
          "reviews": 43,
          "avgRating": 3.77,
          "negativeShare": 23.3
        },
        {
          "version": "0.6.4100",
          "reviews": 26,
          "avgRating": 3.81,
          "negativeShare": 26.9
        },
        {
          "version": "0.6.4091",
          "reviews": 73,
          "avgRating": 4.07,
          "negativeShare": 20.5
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "585027354",
      "bundleId": "com.google.Maps",
      "title": "Google Maps",
      "developer": "Google LLC",
      "url": "https://apps.apple.com/us/app/google-maps/id585027354",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/65/40/19/65401978-8a7b-c4c5-35f0-7ea83b83b28d/maps_2025-0-0-1x_U007epad-0-0-0-1-0-0-sRGB-0-0-85-220.png/512x512bb.jpg",
      "category": "Navigation",
      "price": 0,
      "currency": "USD",
      "rating": 4.67,
      "ratingCount": 7378531,
      "currentVersion": "26.38.1",
      "currentVersionReleased": "2026-09-21T11:26:48Z",
      "country": "US",
      "language": null,
      "input": "Google Maps",
      "summary": "Google Maps (App Store): 300 newest reviews (2026-09-15 to 2026-09-22), average 2.03★, 72.7% negative (1–2★). Top complaints: \"lake ontario\" (47), \"gulf mexico\" (29), \"lake america\" (18).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-15T21:33:07.000Z",
        "to": "2026-09-22T11:20:06.000Z",
        "avgRating": 2.03,
        "stars": {
          "1": 195,
          "2": 23,
          "3": 16,
          "4": 11,
          "5": 55
        },
        "negativeShare": 72.7,
        "positiveShare": 22,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "lake ontario",
          "reviews": 47
        },
        {
          "phrase": "gulf mexico",
          "reviews": 29
        },
        {
          "phrase": "lake america",
          "reviews": 18
        },
        {
          "phrase": "mexico lake",
          "reviews": 15
        },
        {
          "phrase": "ontario gulf",
          "reviews": 11
        },
        {
          "phrase": "gulf america",
          "reviews": 8
        },
        {
          "phrase": "kurdistan region",
          "reviews": 7
        },
        {
          "phrase": "bodies water",
          "reviews": 6
        }
      ],
      "topPraise": [
        {
          "phrase": "amazing",
          "reviews": 6
        },
        {
          "phrase": "care",
          "reviews": 5
        },
        {
          "phrase": "recommend",
          "reviews": 5
        },
        {
          "phrase": "work",
          "reviews": 5
        },
        {
          "phrase": "answered questions",
          "reviews": 4
        },
        {
          "phrase": "customer service",
          "reviews": 4
        }
      ],
      "worstVersions": [
        {
          "version": "26.37.3",
          "reviews": 233,
          "avgRating": 1.94,
          "negativeShare": 74.2
        },
        {
          "version": "26.37.2",
          "reviews": 18,
          "avgRating": 2.28,
          "negativeShare": 72.2
        },
        {
          "version": "26.38.1",
          "reviews": 49,
          "avgRating": 2.35,
          "negativeShare": 65.3
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "422689480",
      "bundleId": "com.google.Gmail",
      "title": "Gmail - Email by Google",
      "developer": "Google LLC",
      "url": "https://apps.apple.com/us/app/gmail-email-by-google/id422689480",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/1c/23/5b/1c235b02-cc54-62a0-6519-37a5dc594042/gmail_2026_ios-0-0-1x_U007epad-0-0-0-1-0-0-sRGB-0-0-85-220.png/512x512bb.jpg",
      "category": "Productivity",
      "price": 0,
      "currency": "USD",
      "rating": 4.71,
      "ratingCount": 2439498,
      "currentVersion": "6.0.260914",
      "currentVersionReleased": "2026-09-21T17:18:45Z",
      "country": "US",
      "language": null,
      "input": "Gmail",
      "summary": "Gmail - Email by Google (App Store): 300 newest reviews (2026-08-04 to 2026-09-22), average 2.33★, 64.7% negative (1–2★). Top complaints: \"phone number\" (5), \"access account\" (4), \"delete emails\" (4). Worst version: 6.0.260907 (1.79★ over 43 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-08-04T22:10:42.000Z",
        "to": "2026-09-22T05:17:41.000Z",
        "avgRating": 2.33,
        "stars": {
          "1": 155,
          "2": 39,
          "3": 27,
          "4": 10,
          "5": 69
        },
        "negativeShare": 64.7,
        "positiveShare": 26.3,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "phone number",
          "reviews": 5
        },
        {
          "phrase": "access account",
          "reviews": 4
        },
        {
          "phrase": "delete emails",
          "reviews": 4
        },
        {
          "phrase": "emails unread",
          "reviews": 4
        },
        {
          "phrase": "latest update",
          "reviews": 4
        },
        {
          "phrase": "multiple emails",
          "reviews": 4
        },
        {
          "phrase": "select delete",
          "reviews": 4
        },
        {
          "phrase": "ads inbox",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "emails",
          "reviews": 7
        },
        {
          "phrase": "easy",
          "reviews": 6
        },
        {
          "phrase": "mail",
          "reviews": 6
        },
        {
          "phrase": "accounts",
          "reviews": 4
        },
        {
          "phrase": "helps",
          "reviews": 4
        },
        {
          "phrase": "phone number",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "6.0.260907",
          "reviews": 43,
          "avgRating": 1.79,
          "negativeShare": 76.7
        },
        {
          "version": "6.0.260914",
          "reviews": 8,
          "avgRating": 1.88,
          "negativeShare": 75
        },
        {
          "version": "6.0.260824",
          "reviews": 89,
          "avgRating": 1.97,
          "negativeShare": 74.2
        },
        {
          "version": "6.0.260803",
          "reviews": 35,
          "avgRating": 2.29,
          "negativeShare": 62.9
        },
        {
          "version": "6.0.260727",
          "reviews": 40,
          "avgRating": 2.5,
          "negativeShare": 60
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.google.android.gm",
      "bundleId": "com.google.android.gm",
      "title": "Gmail",
      "developer": "Google LLC",
      "url": "https://play.google.com/store/apps/details?id=com.google.android.gm",
      "icon": "https://play-lh.googleusercontent.com/c6KD_8-GvnGRJA4lRQ4y5YnUa3-LOeYAS7ubw1jWyB9bmr6Kj6zzRvh2A5WBB-Vd3e6zhElmhDv07fCJx2Fc",
      "category": "COMMUNICATION",
      "price": 0,
      "currency": "USD",
      "rating": 4.08,
      "ratingCount": 14450383,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Gmail",
      "summary": "Gmail (Google Play): 300 newest reviews (2026-09-16 to 2026-09-18), average 3.48★, 34% negative (1–2★). Top complaints: \"enter email\" (4), \"tried everything\" (4), \"access emails\" (3). Worst version: 2025.09.22.811856720.Release (1.5★ over 8 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-16T20:48:04.000Z",
        "to": "2026-09-18T15:44:50.000Z",
        "avgRating": 3.48,
        "stars": {
          "1": 84,
          "2": 18,
          "3": 24,
          "4": 18,
          "5": 156
        },
        "negativeShare": 34,
        "positiveShare": 58,
        "developerReplyRate": 29.3
      },
      "topComplaints": [
        {
          "phrase": "enter email",
          "reviews": 4
        },
        {
          "phrase": "tried everything",
          "reviews": 4
        },
        {
          "phrase": "access emails",
          "reviews": 3
        },
        {
          "phrase": "add email",
          "reviews": 3
        },
        {
          "phrase": "cannot open",
          "reviews": 3
        },
        {
          "phrase": "cleared cache",
          "reviews": 3
        },
        {
          "phrase": "last update",
          "reviews": 3
        },
        {
          "phrase": "latest update",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "excellent",
          "reviews": 7
        },
        {
          "phrase": "easy",
          "reviews": 6
        },
        {
          "phrase": "thank",
          "reviews": 6
        },
        {
          "phrase": "email",
          "reviews": 5
        },
        {
          "phrase": "everything",
          "reviews": 4
        },
        {
          "phrase": "amazing",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "2025.09.22.811856720.Release",
          "reviews": 8,
          "avgRating": 1.5,
          "negativeShare": 87.5
        },
        {
          "version": "2026.09.07.977329765.Release",
          "reviews": 47,
          "avgRating": 2.17,
          "negativeShare": 68.1
        },
        {
          "version": "2026.06.29.943994856.Release",
          "reviews": 7,
          "avgRating": 3.29,
          "negativeShare": 42.9
        },
        {
          "version": "2026.08.31.977101690.Release",
          "reviews": 123,
          "avgRating": 3.61,
          "negativeShare": 29.3
        },
        {
          "version": "2026.08.17.974752392.Release",
          "reviews": 13,
          "avgRating": 3.92,
          "negativeShare": 23.1
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.google.android.apps.maps",
      "bundleId": "com.google.android.apps.maps",
      "title": "Google Maps",
      "developer": "Google LLC",
      "url": "https://play.google.com/store/apps/details?id=com.google.android.apps.maps",
      "icon": "https://play-lh.googleusercontent.com/B8pdO_2K5nBsF0g1h6dKwV_jQFLP-XombGDEQGtJT-mw1EUKCKJpa9lBGCF4rP_MwCsozSXyvI3z19g9R3J4",
      "category": "TRAVEL_AND_LOCAL",
      "price": 0,
      "currency": "USD",
      "rating": 3.22,
      "ratingCount": 19557764,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Google Maps",
      "summary": "Google Maps (Google Play): 300 newest reviews (2026-09-21 to 2026-09-22), average 3.59★, 33.3% negative (1–2★). Top complaints: \"update\" (9), \"work\" (9), \"location\" (8). Worst version: 26.38.01.980791571 (2.69★ over 113 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T12:37:38.000Z",
        "to": "2026-09-22T17:25:01.000Z",
        "avgRating": 3.59,
        "stars": {
          "1": 85,
          "2": 15,
          "3": 12,
          "4": 14,
          "5": 174
        },
        "negativeShare": 33.3,
        "positiveShare": 62.7,
        "developerReplyRate": 17.7
      },
      "topComplaints": [
        {
          "phrase": "update",
          "reviews": 9
        },
        {
          "phrase": "work",
          "reviews": 9
        },
        {
          "phrase": "location",
          "reviews": 8
        },
        {
          "phrase": "map",
          "reviews": 8
        },
        {
          "phrase": "trying",
          "reviews": 7
        },
        {
          "phrase": "useless",
          "reviews": 7
        },
        {
          "phrase": "lake ontario",
          "reviews": 4
        },
        {
          "phrase": "lake america",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "helpful",
          "reviews": 9
        },
        {
          "phrase": "navigation",
          "reviews": 7
        },
        {
          "phrase": "easy",
          "reviews": 6
        },
        {
          "phrase": "location",
          "reviews": 6
        },
        {
          "phrase": "finding places",
          "reviews": 3
        },
        {
          "phrase": "places directions",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "26.38.01.980791571",
          "reviews": 113,
          "avgRating": 2.69,
          "negativeShare": 55.8
        },
        {
          "version": "26.37.06.977222275",
          "reviews": 15,
          "avgRating": 3.4,
          "negativeShare": 40
        },
        {
          "version": "26.34.04.965633971",
          "reviews": 7,
          "avgRating": 3.43,
          "negativeShare": 42.9
        },
        {
          "version": "26.36.03.973607363",
          "reviews": 17,
          "avgRating": 3.94,
          "negativeShare": 23.5
        },
        {
          "version": "10.63.6",
          "reviews": 6,
          "avgRating": 4,
          "negativeShare": 16.7
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "711923939",
      "bundleId": "com.squareup.cash",
      "title": "Cash App",
      "developer": "Block, Inc.",
      "url": "https://apps.apple.com/us/app/cash-app/id711923939",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/39/11/d7/3911d7ae-4b93-0c3b-b92b-3fd519aefb26/AppIcon-0-0-1x_U007ephone-0-1-0-sRGB-85-220.png/512x512bb.jpg",
      "category": "Finance",
      "price": 0,
      "currency": "USD",
      "rating": 4.79,
      "ratingCount": 8711465,
      "currentVersion": "5.70.0",
      "currentVersionReleased": "2026-09-21T16:07:58Z",
      "country": "US",
      "language": null,
      "input": "Cash App",
      "summary": "Cash App (App Store): 300 newest reviews (2026-09-10 to 2026-09-22), average 3.49★, 35.3% negative (1–2★). Top complaints: \"customer service\" (9), \"account closed\" (6), \"account without\" (5).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-10T05:10:29.000Z",
        "to": "2026-09-22T10:46:23.000Z",
        "avgRating": 3.49,
        "stars": {
          "1": 94,
          "2": 12,
          "3": 13,
          "4": 15,
          "5": 166
        },
        "negativeShare": 35.3,
        "positiveShare": 60.3,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "customer service",
          "reviews": 9
        },
        {
          "phrase": "account closed",
          "reviews": 6
        },
        {
          "phrase": "account without",
          "reviews": 5
        },
        {
          "phrase": "closed account",
          "reviews": 5
        },
        {
          "phrase": "deactivated account",
          "reviews": 5
        },
        {
          "phrase": "send money",
          "reviews": 4
        },
        {
          "phrase": "take money",
          "reviews": 4
        },
        {
          "phrase": "add money",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "send money",
          "reviews": 5
        },
        {
          "phrase": "direct deposit",
          "reviews": 4
        },
        {
          "phrase": "bank account",
          "reviews": 3
        },
        {
          "phrase": "cashapp cashapp",
          "reviews": 3
        },
        {
          "phrase": "give stars",
          "reviews": 3
        },
        {
          "phrase": "muy buena",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "5.68.0",
          "reviews": 98,
          "avgRating": 3.37,
          "negativeShare": 38.8
        },
        {
          "version": "5.69.0",
          "reviews": 170,
          "avgRating": 3.59,
          "negativeShare": 32.9
        },
        {
          "version": "5.70.0",
          "reviews": 19,
          "avgRating": 3.79,
          "negativeShare": 26.3
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "1500855883",
      "bundleId": "com.lemon.lvoverseas",
      "title": "CapCut: Photo & Video Editor",
      "developer": "BYTEDANCE PTE. LTD.",
      "url": "https://apps.apple.com/us/app/capcut-photo-video-editor/id1500855883",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a9/7d/61/a97d6162-c9cb-8fa3-d671-dae8538cb974/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/512x512bb.jpg",
      "category": "Photo & Video",
      "price": 0,
      "currency": "USD",
      "rating": 4.61,
      "ratingCount": 1121650,
      "currentVersion": "19.6.0",
      "currentVersionReleased": "2026-09-21T05:13:42Z",
      "country": "US",
      "language": null,
      "input": "CapCut",
      "summary": "CapCut: Photo & Video Editor (App Store): 300 newest reviews (2026-09-12 to 2026-09-22), average 2.74★, 51% negative (1–2★). Top complaints: \"money hungry\" (11), \"cost money\" (4), \"customer service\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-12T12:24:14.000Z",
        "to": "2026-09-22T08:01:50.000Z",
        "avgRating": 2.74,
        "stars": {
          "1": 116,
          "2": 37,
          "3": 33,
          "4": 36,
          "5": 78
        },
        "negativeShare": 51,
        "positiveShare": 38,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "money hungry",
          "reviews": 11
        },
        {
          "phrase": "cost money",
          "reviews": 4
        },
        {
          "phrase": "customer service",
          "reviews": 4
        },
        {
          "phrase": "remove background",
          "reviews": 4
        },
        {
          "phrase": "almost everything",
          "reviews": 3
        },
        {
          "phrase": "edit something",
          "reviews": 3
        },
        {
          "phrase": "everything pro",
          "reviews": 3
        },
        {
          "phrase": "let sign",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "editing",
          "reviews": 26
        },
        {
          "phrase": "fix",
          "reviews": 14
        },
        {
          "phrase": "amazing",
          "reviews": 12
        },
        {
          "phrase": "videos",
          "reviews": 12
        },
        {
          "phrase": "social media",
          "reviews": 3
        },
        {
          "phrase": "user friendly",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "19.6.0",
          "reviews": 31,
          "avgRating": 2.29,
          "negativeShare": 67.7
        },
        {
          "version": "19.4.0",
          "reviews": 98,
          "avgRating": 2.47,
          "negativeShare": 57.1
        },
        {
          "version": "19.5.0",
          "reviews": 135,
          "avgRating": 2.54,
          "negativeShare": 54.8
        },
        {
          "version": "9.4.0",
          "reviews": 36,
          "avgRating": 4.64,
          "negativeShare": 5.6
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.lemon.lvoverseas",
      "bundleId": "com.lemon.lvoverseas",
      "title": "CapCut - Video Editor",
      "developer": "Bytedance Pte. Ltd.",
      "url": "https://play.google.com/store/apps/details?id=com.lemon.lvoverseas",
      "icon": "https://play-lh.googleusercontent.com/M78HyakHaxKrjoeqYx41E9DXfVYYtx67nvc7Ks4G4zFQeaAJdGCi8gzzGSrHIwlrmnJS6zD9S4fAXqdEwfuHQAQ",
      "category": "VIDEO_PLAYERS",
      "price": 0,
      "currency": "USD",
      "rating": 3.56,
      "ratingCount": 13037258,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "CapCut",
      "summary": "CapCut - Video Editor (Google Play): 300 newest reviews (2026-09-21 to 2026-09-22), average 3.55★, 33.7% negative (1–2★). Top complaints: \"free\" (14), \"download\" (12), \"version\" (10).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T11:33:03.000Z",
        "to": "2026-09-22T17:25:58.000Z",
        "avgRating": 3.55,
        "stars": {
          "1": 85,
          "2": 16,
          "3": 18,
          "4": 11,
          "5": 170
        },
        "negativeShare": 33.7,
        "positiveShare": 60.3,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "free",
          "reviews": 14
        },
        {
          "phrase": "download",
          "reviews": 12
        },
        {
          "phrase": "version",
          "reviews": 10
        },
        {
          "phrase": "pay",
          "reviews": 9
        },
        {
          "phrase": "subscription",
          "reviews": 8
        },
        {
          "phrase": "bad",
          "reviews": 7
        },
        {
          "phrase": "play store",
          "reviews": 4
        },
        {
          "phrase": "keeps saying",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "editing",
          "reviews": 19
        },
        {
          "phrase": "edit",
          "reviews": 8
        },
        {
          "phrase": "amazing",
          "reviews": 7
        },
        {
          "phrase": "useful",
          "reviews": 5
        },
        {
          "phrase": "videos",
          "reviews": 5
        },
        {
          "phrase": "easy",
          "reviews": 4
        }
      ],
      "worstVersions": [
        {
          "version": "19.5.0",
          "reviews": 46,
          "avgRating": 3.17,
          "negativeShare": 43.5
        },
        {
          "version": "19.6.0",
          "reviews": 35,
          "avgRating": 3.2,
          "negativeShare": 42.9
        },
        {
          "version": "19.4.0",
          "reviews": 8,
          "avgRating": 3.38,
          "negativeShare": 37.5
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.squareup.cash",
      "bundleId": "com.squareup.cash",
      "title": "Cash App",
      "developer": "Block, Inc.",
      "url": "https://play.google.com/store/apps/details?id=com.squareup.cash",
      "icon": "https://play-lh.googleusercontent.com/pBe5_NoQ0uojR_XLb_5f2mMxVOnFczommOo5Ho297TYnkqt6I26YM3X2cpKtowkLsxe27IdhP1gQz-Mq4OSQ",
      "category": "FINANCE",
      "price": 0,
      "currency": "USD",
      "rating": 4.71,
      "ratingCount": 4454578,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Cash App",
      "summary": "Cash App (Google Play): 300 newest reviews (2026-09-19 to 2026-09-22), average 3.75★, 27.7% negative (1–2★). Top complaints: \"money\" (21), \"account\" (15), \"phone\" (10). Worst version: 5.20.0 (2.1★ over 10 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-19T18:54:38.000Z",
        "to": "2026-09-22T17:07:36.000Z",
        "avgRating": 3.75,
        "stars": {
          "1": 69,
          "2": 14,
          "3": 13,
          "4": 31,
          "5": 173
        },
        "negativeShare": 27.7,
        "positiveShare": 68,
        "developerReplyRate": 92.3
      },
      "topComplaints": [
        {
          "phrase": "money",
          "reviews": 21
        },
        {
          "phrase": "account",
          "reviews": 15
        },
        {
          "phrase": "phone",
          "reviews": 10
        },
        {
          "phrase": "people",
          "reviews": 9
        },
        {
          "phrase": "update",
          "reviews": 9
        },
        {
          "phrase": "cashapp",
          "reviews": 6
        },
        {
          "phrase": "company",
          "reviews": 6
        },
        {
          "phrase": "debit card",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "easy",
          "reviews": 21
        },
        {
          "phrase": "card",
          "reviews": 12
        },
        {
          "phrase": "awesome",
          "reviews": 8
        },
        {
          "phrase": "account",
          "reviews": 7
        },
        {
          "phrase": "family",
          "reviews": 7
        },
        {
          "phrase": "send money",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "5.20.0",
          "reviews": 10,
          "avgRating": 2.1,
          "negativeShare": 80
        },
        {
          "version": "5.68.0",
          "reviews": 20,
          "avgRating": 3.65,
          "negativeShare": 30
        },
        {
          "version": "5.69.0",
          "reviews": 181,
          "avgRating": 3.92,
          "negativeShare": 23.2
        },
        {
          "version": "5.67.0",
          "reviews": 11,
          "avgRating": 4.64,
          "negativeShare": 9.1
        },
        {
          "version": "5.65.0",
          "reviews": 5,
          "avgRating": 5,
          "negativeShare": 0
        }
      ]
    }
  ]
}