Gripeline
Gripeline: See what users hate about any app
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Need it fresh, filtered or via API? This demo shows a free snapshot, last updated 2026-09-23. Gripeline on Apify ($0.0001 per review) · Commercial licence ($49/year) · email me when the data updates

What app users complain about

The newest reviews of 48 popular apps on the App Store (US) and Google Play (English), ranked by the share of 1–2★ reviews, with the phrases that come up most in those complaints. 14,400 reviews, captured 2026-09-23. Store rating is the all-time average; the other columns cover recent reviews only.

Run it on any app →Raw JSON
#App1–2★ shareRecent avgStar mixTop complaints (reviews)Worst version
1 Airbnb
App Store · store 4.76★
93.3% 1.24★ customer service 41customer support 16bad review 8last minute 8 –
2 Tinder Dating App: Date & Chat
App Store · store 4.2★
80.7% 1.77★ banned reason 9waste money 8fake profiles 7miles away 7 –
3 Google Maps
App Store · store 4.67★
72.7% 2.03★ lake ontario 47gulf mexico 29lake america 18mexico lake 15 –
4 Amazon Shopping
App Store · store 4.83★
72% 1.97★ customer service 16search results 10dark mode 8alexa search 7 –
5 Snapchat
App Store · store 4.51★
70.3% 2.08★ money hungry 10keep memories 7pay keep 6save memories 6 –
6 Lyft
Google Play · store 4.85★
65.7% 2.3★ customer service 17find driver 8cancel ride 7ride take 5 2026.33.31.1787939083 (1.94★)
7 Gmail - Email by Google
App Store · store 4.71★
64.7% 2.33★ phone number 5access account 4delete emails 4emails unread 4 6.0.260907 (1.79★)
8 Amazon Shopping
Google Play · store 4.4★
57.3% 2.64★ customer service 14dark mode 4search something 4buy items 3 –
9 Tinder Dating App: Chat & Date
Google Play · store 3.9★
56% 2.67★ waste money 9delete account 7likes sent 7top picks 6 –
10 DoorDash: Food, Grocery, More
Google Play · store 4.66★
54.7% 2.75★ customer service 17door dash 11uber eats 6missing items 4 –
11 CapCut: Photo & Video Editor
App Store · store 4.61★
51% 2.74★ money hungry 11cost money 4customer service 4remove background 4 19.6.0 (2.29★)
12 TikTok - Videos, Shop & LIVE
App Store · store 4.72★
48.3% 2.76★ update 30profile layout 12change profile 5tik tok 5 –
13 Instagram
App Store · store 4.69★
48.3% 2.93★ meta 17banned reason 6disabled account 4social media 4 448.0.0 (2.63★)
14 YouTube
App Store · store 4.67★
45% 3.02★ update 15ads ads 11amount ads 4videos ads 4 –
15 DoorDash: Food, Grocery, More
App Store · store 4.77★
45% 3.11★ door dash 9customer service 8give refund 4order delivered 4 –
16 Temu: Shop Like a Billionaire
App Store · store 4.66★
41% 3.19★ free gifts 7pop ups 7spend money 6customer service 5 –
17 WhatsApp Messenger
App Store · store 4.68★
40.7% 3.21★ update 17phone 15account 14fix 9 –
18 X
App Store · store 4.58★
40.3% 3.27★ bots 11people 11free speech 8customer service 5 12.27.1 (2.95★)
19 Notion: Notes, Tasks, AI
App Store · store 4.78★
40.3% 3.28★ user experience 4cannot see 3google docs 3incredibly buggy 3 1.7.336 (2★)
20 Threads
App Store · store 4.64★
39.3% 3.41★ post 17people 16account 15trash 13 –
21 Threads
Google Play · store 4.02★
38.3% 3.38★ account 16posts 9know 7people 7 448.0.0.54.85 (2.8★)
22 Cash App
App Store · store 4.79★
35.3% 3.49★ customer service 9account closed 6account without 5closed account 5 –
23 Gmail
Google Play · store 4.08★
34% 3.48★ enter email 4tried everything 4access emails 3add email 3 2025.09.22.811856720.Release (1.5★)
24 CapCut - Video Editor
Google Play · store 3.56★
33.7% 3.55★ free 14download 12version 10pay 9 19.5.0 (3.17★)
25 Google Maps
Google Play · store 3.22★
33.3% 3.59★ update 9work 9location 8map 8 26.38.01.980791571 (2.69★)
26 YouTube
Google Play · store 3.84★
32.7% 3.58★ video 13videos 13ads 11update 9 21.37.42 (3.02★)
27 Lyft
App Store · store 4.92★
31% 3.66★ customer service 9find ride 5find driver 4priority pick 4 –
28 Snapchat
Google Play · store 4.21★
29.3% 3.68★ bad 8fix 7account 6phone 6 14.23.0.54 (3.14★)
29 Uber: Rides, eats, hotels
Google Play · store 4.74★
28.3% 3.76★ driver 19worst 14drivers 13extra 9 –
30 Cash App
Google Play · store 4.71★
27.7% 3.75★ money 21account 15phone 10people 9 5.20.0 (2.1★)
31 TikTok - Videos, Shop & LIVE
Google Play · store 3.97★
27% 3.81★ content 9video 7nothing 5problem 5 –
32 Uber - Rides, Eats, Hotels
App Store · store 4.9★
25.3% 3.94★ ride 23drivers 19driver 17minutes 12 –
33 Airbnb
Google Play · store 4.55★
25.3% 3.9★ customer service 9booking 8host 8experience 7 –
34 Netflix
App Store · store 4.75★
24.7% 3.83★ watch 20ads 11pay 10account 8 –
35 SHEIN - Shopping Online
App Store · store 4.73★
23% 3.98★ never 12scam 10ordered 8delivered 7 –
36 Instagram
Google Play · store 3.99★
21.7% 4.03★ accounts 8account suspended 5always 5frustrating 5 448.0.0.52.84 (3.35★)
37 Duolingo: Language Lessons
App Store · store 4.72★
21.7% 3.89★ learning 17learn 14lesson 12energy 10 –
38 Spotify: Music and Podcasts
Google Play · store 4.35★
21.3% 3.99★ premium 14ads 11songs 11listen 8 9.1.84.2231 (3.6★)
39 Notion: AI Workspace
Google Play · store 4.6★
21.3% 3.97★ slow 7working 6open 5bugs 4 –
40 WhatsApp Messenger
Google Play · store 4.62★
20% 4.07★ account 7banned 6issue 4reason 4 –
41 Temu: Shop Like a Billionaire
Google Play · store 4.45★
20% 4.07★ scam 7buy 6product 6cheap 5 4.86.0 (3.11★)
42 Spotify: Music and Podcasts
App Store · store 4.77★
18.3% 4.04★ songs 11adds 9premium 9ads 8 –
43 SHEIN-Shopping Online
Google Play · store 4.75★
15% 4.21★ annoying 4item 4order 4pay 4 –
44 X
Google Play · store 4.8★
15% 4.28★ official 6update 5account 4log 4 12.28.0-prod.01 (3.56★)
45 ChatGPT
App Store · store 4.83★
14.7% 4.33★ asking 4bad 4chat 4correct 4 –
46 Netflix
Google Play · store 4.42★
14% 4.24★ watch 8movies 7pay 6ads 4 –
47 Duolingo: Language Lessons
Google Play · store 4.73★
11.3% 4.36★ learning 7lesson 5bad 4iranian 4 6.89.4 (3★)
48 ChatGPT
Google Play · store 4.78★
7.3% 4.56★ – 1.2026.230 (4.2★)
Run it on your own list: try Gripeline on Apify (pull reviews and complaint summaries for any app; first try costs cents, pay only for results).
More free from CyberMax: All free CyberMax demos & datasets · Swellmeter: Rising Google Searches in AI & Tech · Keyfern: What People Search (Keyword Ideas) · Gripeline: App Store & Google Play Complaint Stats (free dataset)