The newest reviews of 48 popular apps on the App Store (US) and Google Play (English), ranked by the share of 1–2★ reviews, with the phrases that come up most in those complaints. 14,400 reviews, captured 2026-09-23. Store rating is the all-time average; the other columns cover recent reviews only.
Run it on any app →Raw JSON| # | App | 1–2★ share | Recent avg | Star mix | Top complaints (reviews) | Worst version |
|---|---|---|---|---|---|---|
| 1 | Airbnb App Store · store 4.76★ |
93.3% | 1.24★ | customer service 41customer support 16bad review 8last minute 8 | – | |
| 2 | Tinder Dating App: Date & Chat App Store · store 4.2★ |
80.7% | 1.77★ | banned reason 9waste money 8fake profiles 7miles away 7 | – | |
| 3 | Google Maps App Store · store 4.67★ |
72.7% | 2.03★ | lake ontario 47gulf mexico 29lake america 18mexico lake 15 | – | |
| 4 | Amazon Shopping App Store · store 4.83★ |
72% | 1.97★ | customer service 16search results 10dark mode 8alexa search 7 | – | |
| 5 | Snapchat App Store · store 4.51★ |
70.3% | 2.08★ | money hungry 10keep memories 7pay keep 6save memories 6 | – | |
| 6 | Lyft Google Play · store 4.85★ |
65.7% | 2.3★ | customer service 17find driver 8cancel ride 7ride take 5 | 2026.33.31.1787939083 (1.94★) | |
| 7 | Gmail - Email by Google App Store · store 4.71★ |
64.7% | 2.33★ | phone number 5access account 4delete emails 4emails unread 4 | 6.0.260907 (1.79★) | |
| 8 | Amazon Shopping Google Play · store 4.4★ |
57.3% | 2.64★ | customer service 14dark mode 4search something 4buy items 3 | – | |
| 9 | Tinder Dating App: Chat & Date Google Play · store 3.9★ |
56% | 2.67★ | waste money 9delete account 7likes sent 7top picks 6 | – | |
| 10 | DoorDash: Food, Grocery, More Google Play · store 4.66★ |
54.7% | 2.75★ | customer service 17door dash 11uber eats 6missing items 4 | – | |
| 11 | CapCut: Photo & Video Editor App Store · store 4.61★ |
51% | 2.74★ | money hungry 11cost money 4customer service 4remove background 4 | 19.6.0 (2.29★) | |
| 12 | TikTok - Videos, Shop & LIVE App Store · store 4.72★ |
48.3% | 2.76★ | update 30profile layout 12change profile 5tik tok 5 | – | |
| 13 | Instagram App Store · store 4.69★ |
48.3% | 2.93★ | meta 17banned reason 6disabled account 4social media 4 | 448.0.0 (2.63★) | |
| 14 | YouTube App Store · store 4.67★ |
45% | 3.02★ | update 15ads ads 11amount ads 4videos ads 4 | – | |
| 15 | DoorDash: Food, Grocery, More App Store · store 4.77★ |
45% | 3.11★ | door dash 9customer service 8give refund 4order delivered 4 | – | |
| 16 | Temu: Shop Like a Billionaire App Store · store 4.66★ |
41% | 3.19★ | free gifts 7pop ups 7spend money 6customer service 5 | – | |
| 17 | WhatsApp Messenger App Store · store 4.68★ |
40.7% | 3.21★ | update 17phone 15account 14fix 9 | – | |
| 18 | X App Store · store 4.58★ |
40.3% | 3.27★ | bots 11people 11free speech 8customer service 5 | 12.27.1 (2.95★) | |
| 19 | Notion: Notes, Tasks, AI App Store · store 4.78★ |
40.3% | 3.28★ | user experience 4cannot see 3google docs 3incredibly buggy 3 | 1.7.336 (2★) | |
| 20 | Threads App Store · store 4.64★ |
39.3% | 3.41★ | post 17people 16account 15trash 13 | – | |
| 21 | Threads Google Play · store 4.02★ |
38.3% | 3.38★ | account 16posts 9know 7people 7 | 448.0.0.54.85 (2.8★) | |
| 22 | Cash App App Store · store 4.79★ |
35.3% | 3.49★ | customer service 9account closed 6account without 5closed account 5 | – | |
| 23 | Gmail Google Play · store 4.08★ |
34% | 3.48★ | enter email 4tried everything 4access emails 3add email 3 | 2025.09.22.811856720.Release (1.5★) | |
| 24 | CapCut - Video Editor Google Play · store 3.56★ |
33.7% | 3.55★ | free 14download 12version 10pay 9 | 19.5.0 (3.17★) | |
| 25 | Google Maps Google Play · store 3.22★ |
33.3% | 3.59★ | update 9work 9location 8map 8 | 26.38.01.980791571 (2.69★) | |
| 26 | YouTube Google Play · store 3.84★ |
32.7% | 3.58★ | video 13videos 13ads 11update 9 | 21.37.42 (3.02★) | |
| 27 | Lyft App Store · store 4.92★ |
31% | 3.66★ | customer service 9find ride 5find driver 4priority pick 4 | – | |
| 28 | Snapchat Google Play · store 4.21★ |
29.3% | 3.68★ | bad 8fix 7account 6phone 6 | 14.23.0.54 (3.14★) | |
| 29 | Uber: Rides, eats, hotels Google Play · store 4.74★ |
28.3% | 3.76★ | driver 19worst 14drivers 13extra 9 | – | |
| 30 | Cash App Google Play · store 4.71★ |
27.7% | 3.75★ | money 21account 15phone 10people 9 | 5.20.0 (2.1★) | |
| 31 | TikTok - Videos, Shop & LIVE Google Play · store 3.97★ |
27% | 3.81★ | content 9video 7nothing 5problem 5 | – | |
| 32 | Uber - Rides, Eats, Hotels App Store · store 4.9★ |
25.3% | 3.94★ | ride 23drivers 19driver 17minutes 12 | – | |
| 33 | Airbnb Google Play · store 4.55★ |
25.3% | 3.9★ | customer service 9booking 8host 8experience 7 | – | |
| 34 | Netflix App Store · store 4.75★ |
24.7% | 3.83★ | watch 20ads 11pay 10account 8 | – | |
| 35 | SHEIN - Shopping Online App Store · store 4.73★ |
23% | 3.98★ | never 12scam 10ordered 8delivered 7 | – | |
| 36 | Instagram Google Play · store 3.99★ |
21.7% | 4.03★ | accounts 8account suspended 5always 5frustrating 5 | 448.0.0.52.84 (3.35★) | |
| 37 | Duolingo: Language Lessons App Store · store 4.72★ |
21.7% | 3.89★ | learning 17learn 14lesson 12energy 10 | – | |
| 38 | Spotify: Music and Podcasts Google Play · store 4.35★ |
21.3% | 3.99★ | premium 14ads 11songs 11listen 8 | 9.1.84.2231 (3.6★) | |
| 39 | Notion: AI Workspace Google Play · store 4.6★ |
21.3% | 3.97★ | slow 7working 6open 5bugs 4 | – | |
| 40 | WhatsApp Messenger Google Play · store 4.62★ |
20% | 4.07★ | account 7banned 6issue 4reason 4 | – | |
| 41 | Temu: Shop Like a Billionaire Google Play · store 4.45★ |
20% | 4.07★ | scam 7buy 6product 6cheap 5 | 4.86.0 (3.11★) | |
| 42 | Spotify: Music and Podcasts App Store · store 4.77★ |
18.3% | 4.04★ | songs 11adds 9premium 9ads 8 | – | |
| 43 | SHEIN-Shopping Online Google Play · store 4.75★ |
15% | 4.21★ | annoying 4item 4order 4pay 4 | – | |
| 44 | X Google Play · store 4.8★ |
15% | 4.28★ | official 6update 5account 4log 4 | 12.28.0-prod.01 (3.56★) | |
| 45 | ChatGPT App Store · store 4.83★ |
14.7% | 4.33★ | asking 4bad 4chat 4correct 4 | – | |
| 46 | Netflix Google Play · store 4.42★ |
14% | 4.24★ | watch 8movies 7pay 6ads 4 | – | |
| 47 | Duolingo: Language Lessons Google Play · store 4.73★ |
11.3% | 4.36★ | learning 7lesson 5bad 4iranian 4 | 6.89.4 (3★) | |
| 48 | ChatGPT Google Play · store 4.78★ |
7.3% | 4.56★ | – | 1.2026.230 (4.2★) |